---
title: "Employee Assistance Programme 25/26"
ocid: "ocds-b5fd17-7511b5be-353f-4813-b0bb-b3e085f2f462"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7511b5be-353f-4813-b0bb-b3e085f2f462"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7511b5be-353f-4813-b0bb-b3e085f2f462.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7511b5be-353f-4813-b0bb-b3e085f2f462.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2025-01-29"
---

# Employee Assistance Programme 25/26

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-7511b5be-353f-4813-b0bb-b3e085f2f462

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## Summary

The NHS Business Services Authority (NHSBSA) has completed the tender process for an Employee Assistance Programme (EAP) for the year 2025/26. This programme, valued at £77,311, will provide counselling services and support to employees of the NHS Business Services Authority, NHS Counter Fraud Authority, and NHSBSA HR Shared Services. The awarded contract was issued to PAM Wellbeing Limited (operating as Pam Assist) on 22 January 2025. The contract will commence on 1 February 2025 and conclude on 30 September 2026. This process utilised a selective procurement method, specifically a call-off from a framework agreement, highlighting targeted procurement within the health services sector, primarily located in Newcastle Upon Tyne, UK.

The Employee Assistance Programme tender presents significant opportunities for businesses specialising in health and well-being services, particularly those experienced in providing professional counselling services. Large enterprises with established frameworks in workplace mental health support will find this procurement appealing. This tender process emphasises a selective procurement strategy, suitable for businesses that can demonstrate a robust capability in delivering services within government or large organisational frameworks. Businesses able to meet these criteria can leverage this contract to fortify their market presence and expand their service offerings within the public sector.

## Notice

This contract is for the provision of an Employee Assistance Programme. This service will be accessed by the employees of the NHS Business Services Authority, NHS Counter Fraud Authority and NHSBSA HR Shared Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fd4a7205-f80a-49f3-a987-bee49a3e2ca0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jan 2025 |
| Submission deadline | 2 Dec 2024 |
| Future notice date | Not specified |
| Award date | 22 Jan 2025 |
| Contract period | 1 Feb 2025 - 30 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £77,311 |
| Lots value | Not specified |
| Awards value | £77,311 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PAM WELLBEING LIMITED T/A PAM ASSIST |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services
- 85312300 - Guidance and counselling services
- 85312320 - Counselling services

## Release History

- 29 Jan 2025 at 11:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fd4a7205-f80a-49f3-a987-bee49a3e2ca0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fd4a7205-f80a-49f3-a987-bee49a3e2ca0
  29th January 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/23f44c68-8b28-4e79-af38-04fcf4ca76cb
  Employee Assistance Programme Contract_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7511b5be-353f-4813-b0bb-b3e085f2f462. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7511b5be-353f-4813-b0bb-b3e085f2f462.json.