---
title: "Operational Consultancy"
ocid: "ocds-b5fd17-75169617-e601-41d8-959a-a65f96ebcba2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-75169617-e601-41d8-959a-a65f96ebcba2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-75169617-e601-41d8-959a-a65f96ebcba2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-75169617-e601-41d8-959a-a65f96ebcba2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT"
published: "2022-01-19"
---

# Operational Consultancy

Buyer: STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-75169617-e601-41d8-959a-a65f96ebcba2

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## Summary

The Staffordshire and Lancashire Commissioning Support Unit has completed a procurement process for an Operational Consultancy aimed at developing customer-facing service offers supported by detailed Standard Operating Procedures. This contract, valued at £337,980, was awarded to Deloitte after a selective procurement method, which involved a call-off from a framework agreement. The contract period spans from 17 January 2022 to 31 March 2022, with the tender process concluding on 10 January 2022. The relevant services fall under the business development consultancy category, and the delivery location is Stoke on Trent, England.

This consultancy opportunity presents considerable potential for business growth, particularly for companies specialising in business development consultancy services. Firms with expertise in creating and implementing customer service strategies would find this tender particularly relevant. Additionally, larger consultancy firms, as well as companies that can effectively collaborate with the public sector, are well-suited to compete for future contracts in this domain.

## Notice

To develop coherent and dynamic customer facing service offers, backed up with detailed Standard Operating Procedures.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/46f1f7a9-a7f7-4da8-a47b-e42db3f2627b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Jan 2022 |
| Submission deadline | 10 Jan 2022 |
| Future notice date | Not specified |
| Award date | 17 Jan 2022 |
| Contract period | 17 Jan 2022 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £337,980 |
| Lots value | Not specified |
| Awards value | £337,980 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT |
| Locality | STOKE ON TRENT |
| Post town | Stoke-on-Trent |
| Postcode | ST4 4LX |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG23 Stoke-on-Trent |
| Local authority | Stoke-on-Trent |
| Electoral ward | Fenton West & Mount Pleasant |
| Westminster constituency | Stoke-on-Trent Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DELOITTE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79411100 - Business development consultancy services

## Release History

- 19 Jan 2022 at 13:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/46f1f7a9-a7f7-4da8-a47b-e42db3f2627b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/46f1f7a9-a7f7-4da8-a47b-e42db3f2627b
  19th January 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-75169617-e601-41d8-959a-a65f96ebcba2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-75169617-e601-41d8-959a-a65f96ebcba2.json.