---
title: "Procurement for user research and insight work to carry out a discovery of NMC's website."
ocid: "ocds-b5fd17-751dba89-641c-4134-aa1c-d0ecd9b2121c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-751dba89-641c-4134-aa1c-d0ecd9b2121c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-751dba89-641c-4134-aa1c-d0ecd9b2121c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-751dba89-641c-4134-aa1c-d0ecd9b2121c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NURSING AND MIDWIFERY COUNCIL"
published: "2022-01-26"
---

# Procurement for user research and insight work to carry out a discovery of NMC's website.

Buyer: NURSING AND MIDWIFERY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-751dba89-641c-4134-aa1c-d0ecd9b2121c

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## Summary

The Nursing and Midwifery Council (NMC) recently completed a procurement process for user research and insight work focused on their website. The project, designated under the research and development services category (CPV code 73000000), was procured through a selective method via a call-off from a framework agreement. The contract, awarded to Civic Computing Limited, had a value of £32,376 and spanned from 4 January 2022 to 3 January 2023. The initially concluded tender period ended on 21 October 2021, with the award notice published on 26 January 2022.

This tender presents opportunities for businesses that specialise in user research and consultancy services, particularly those with expertise in digital accessibility and user experience analysis. Agencies with a robust background in delivering evidence-based recommendations for web development would be well-suited to compete in similar future procurement processes, especially small and medium-sized enterprises (SMEs) looking to leverage their specialised skills in public sector contracts.

## Notice

Requirement for an experienced agency specialising in user research and insight work to carry out a discovery of the NMC website. This is to find out if the current website meets the needs of the users. The Supplier is required to conduct user research activities and deliver evidence-based recommendations

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ae9758af-6aee-4942-b8a7-623e29c3a973 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jan 2022 |
| Submission deadline | 21 Oct 2021 |
| Future notice date | Not specified |
| Award date | 9 Dec 2021 |
| Contract period | 4 Jan 2022 - 3 Jan 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,470 |
| Lots value | Not specified |
| Awards value | £32,376 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NURSING AND MIDWIFERY COUNCIL |
| Locality | LONDON |
| Post town | West London |
| Postcode | W1B 1PZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Marylebone |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVIC COMPUTING |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 26 Jan 2022 at 11:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ae9758af-6aee-4942-b8a7-623e29c3a973

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ae9758af-6aee-4942-b8a7-623e29c3a973
  26th January 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-751dba89-641c-4134-aa1c-d0ecd9b2121c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-751dba89-641c-4134-aa1c-d0ecd9b2121c.json.