---
title: "General Practice Patient Survey (GPPS)"
ocid: "ocds-b5fd17-752693b6-f5c4-4c86-9339-a4217a9c13c2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-752693b6-f5c4-4c86-9339-a4217a9c13c2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-752693b6-f5c4-4c86-9339-a4217a9c13c2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-752693b6-f5c4-4c86-9339-a4217a9c13c2.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NHS ENGLAND"
published: "2021-02-19"
---

# General Practice Patient Survey (GPPS)

Buyer: NHS ENGLAND  
Current stage: Tender  
OCID: ocds-b5fd17-752693b6-f5c4-4c86-9339-a4217a9c13c2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-752693b6-f5c4-4c86-9339-a4217a9c13c2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-752693b6-f5c4-4c86-9339-a4217a9c13c2.json)

## Summary

NHS England is conducting an open procurement for the General Practice Patient Survey (GPPS), a comprehensive annual survey aimed at evaluating patient experiences with primary care services across England. The tender, classified under health and social work services, has a total value of approximately £14 million, with a minimum value of £12 million. The deadline for submitting tenders is 5th April 2021, with the contract expected to commence on 1st August 2021 and continue until 31st July 2024. The survey will primarily be delivered across England, with participation expected from a diverse range of candidates.

This tender presents significant opportunities for businesses specialising in survey and market research services, particularly those providing customer satisfaction and engagement solutions. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to apply, as the procurement process is open to these groups. Businesses that can demonstrate expertise in conducting large-scale surveys, data analysis, and stakeholder engagement would be particularly well-suited to compete for this contract, which aims to gather vital insights that inform NHS policies and practices.

## Notice

The GP Patient Survey (GPPS) is an England-wide annual survey which has been running every year since 2007. It is sent to approximately 2.2 million people and asks about experiences of local primary care services including dentistry. Currently, the survey is 'mixed mode' and uses paper invitations and questionnaires with the option of completing the survey online (in the form of a link provided on a letter that individuals can type into their device and via SMS reminder messages). The survey currently provides data at national, Clinical Commissioning Group (CCG) and GP practice levels. It is used to understand performance at GP practice level as well as identifying emerging and ongoing national trends which feed into policy making. The GPPS is extensively used by NHS England and NHS Improvement (NHSEI), the Department of Health and Social Care (DHSC) and Care Quality Commission (CQC). To view this opportunity and submit a Tender you should register on: http://health.atamis.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/325c4135-a0c9-4a6b-b9cd-8fe6eec4a530 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Feb 2021 |
| Submission deadline | 4 Apr 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Jul 2021 - 31 Jul 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £14,074,697 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 79300000 - Market and economic research; polling and statistics
- 79310000 - Market research services
- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey
- 85000000 - Health and social work services

## Release History

- 19 Feb 2021 at 13:53 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/325c4135-a0c9-4a6b-b9cd-8fe6eec4a530

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/325c4135-a0c9-4a6b-b9cd-8fe6eec4a530
  19th February 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- http://health.atamis.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-752693b6-f5c4-4c86-9339-a4217a9c13c2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-752693b6-f5c4-4c86-9339-a4217a9c13c2.json.