---
title: "CRM Implementation and Support Partner"
ocid: "ocds-b5fd17-754634e3-486a-442d-8853-b8b3741a8390"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-754634e3-486a-442d-8853-b8b3741a8390"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-754634e3-486a-442d-8853-b8b3741a8390.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-754634e3-486a-442d-8853-b8b3741a8390.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LIVERPOOL JOHN MOORES UNIVERSITY"
published: "2025-02-04"
---

# CRM Implementation and Support Partner

Buyer: LIVERPOOL JOHN MOORES UNIVERSITY  
Current stage: Tender  
OCID: ocds-b5fd17-754634e3-486a-442d-8853-b8b3741a8390

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## Summary

Liverpool John Moores University (LJMU) is currently in the tender stage for the procurement process titled "CRM Implementation and Support Partner." This project involves migrating from an on-premises Microsoft Dynamics CRM system to Dynamics 365 in the cloud, leveraging advanced technologies such as the Microsoft Power Platform. The procurement is categorised under software consultancy services (CPV code 72266000) and is valued at £2,200,000. The university is situated in Liverpool, England, with a scheduled contract period commencing on 1 July 2025 and concluding on 30 June 2030. The open procedure tender is set to close on 6 March 2025 at 12:00 PM.

This tender presents significant opportunities for businesses specialising in CRM systems, cloud services, and software consultancy. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate. Prospective partners will have the chance to collaborate with a prestigious academic institution, contributing to the modernisation of its operations. This project is well-suited for businesses with expertise in Microsoft Dynamics 365 and the capability to provide ongoing support and innovative technology solutions, ensuring continuous improvement in the university’s CRM capabilities.

## Notice

Liverpool John Moores University (LJMU) is migrating from an on-premises Microsoft Dynamics CRM system to Dynamics 365 in the cloud. LJMU would like to take advantage of the latest technological advancements where possible (e.g. Microsoft Power Platform). This transition is crucial for modernising LJMU operations and staying current Consequently, the University is seeking a partner to assist us with the migration to Dynamics 365, implementation of, and ongoing support. Additional information: Please do not make direct contact with the Buyer - we cannot guarantee we will respond. All correspondence must be submitted via https://in-tendhost.co.uk/ljmu/aspx/Home

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e26c5614-eaae-42e2-87a3-9724549bc754 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Feb 2025 |
| Submission deadline | 6 Mar 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Jun 2025 - 30 Jun 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,200,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LIVERPOOL JOHN MOORES UNIVERSITY |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L2 2QP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72266000 - Software consultancy services

## Release History

- 4 Feb 2025 at 16:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e26c5614-eaae-42e2-87a3-9724549bc754

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e26c5614-eaae-42e2-87a3-9724549bc754
  4th February 2025 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/ljmu/aspx/Home
  Please do not make direct contact with the Buyer - we cannot guarantee we will respond. All correspondence must be submitted via https://in-tendhost.co.uk/ljmu/aspx/Home

## Notice URLs

- http://www.ljmu.ac.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-754634e3-486a-442d-8853-b8b3741a8390. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-754634e3-486a-442d-8853-b8b3741a8390.json.