---
title: "Legal Case Management System"
ocid: "ocds-b5fd17-754ab748-23b9-40e5-b41a-471e6ad9f1d0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-754ab748-23b9-40e5-b41a-471e6ad9f1d0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-754ab748-23b9-40e5-b41a-471e6ad9f1d0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-754ab748-23b9-40e5-b41a-471e6ad9f1d0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Care Quality Commission"
published: "2026-10-23"
---

# Legal Case Management System

Buyer: Care Quality Commission  
Current stage: Award  
OCID: ocds-b5fd17-754ab748-23b9-40e5-b41a-471e6ad9f1d0

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## Summary

The Care Quality Commission bought a legal case management system to help its legal team manage and organise cases through a single interface, supporting an efficient and effective legal service. The requirement is for cloud software and associated IT services. The buying organisation is the Care Quality Commission. Delivery is in England. The system is intended to bring legal case management into one service rather than describe separate case-by-case purchases. This is relevant to suppliers of cloud-based legal case management products and related implementation or support services, particularly those able to serve a public-sector legal team. The requirement concerns software for managing legal cases, not the provision of legal advice or representation.

The procurement is complete and the contract was awarded to IIZUKA SOFTWARE TECHNOLOGIES LIMITED. The award date was 15 October 2026. The awarded maximum value, including optional extensions, is £217,500. The contract runs from 4 April 2027 to 3 April 2030, with an option to extend for up to 12 months. The requirement was procured as a direct award call-off from the G-Cloud 14 framework, Lot 2 for cloud software. The stated tender deadline was 21 August 2026 at 10:58. The requirement was identified as suitable for small and medium-sized enterprises. The procurement information does not set out a separate scoring basis or further participation criteria.

The award demonstrates demand from the Care Quality Commission for cloud software that enables a legal team to manage and organise cases in a single interface. For suppliers considering this buyer’s requirement when it next comes to market, a credible offer would need to show that its system directly supports legal case management and helps the team deliver an efficient, effective service. The route used was a direct award from a framework for cloud software, so familiarity with supplying through relevant public-sector frameworks would be commercially pertinent. The opportunity was considered suitable for SMEs, and the selected supplier was an SME, indicating that this type of requirement is not necessarily confined to large technology providers. No specific technical standards or accreditations are identified.

## Notice

This is a Contract Award Notice. The Care Quality Commission (CQC) require the services of a Legal Case Management System to manage and organise legal cases and enable the legal team to provide an efficient and effective legal service through a single interface. This procurement was undertaken through the GCA G-Cloud 14 Framework Agreement (RM1557.14), Lot 2 Cloud Software, following the Direct Award process. The Contract is awarded for an initial period of 24 months with an option to extend for up to 12 months. Total Awarded Value is maximum of all charges including any optional contract extensions. Contract Reference: CQC TDI 037 Updated 23.10.2026 Correction in the original notice Section: Contract summary Place corrected: Contract is suitable for SMEs? Instead of: No Read: Yes Section: Description Instead of: This procurement was undertaken through the CCS G Cloud 14 Framework Agreement (RM1557.14), Lot 2 Cloud Software, following the Direct Award process. Read: This procurement was undertaken through the GCA G-Cloud 14 Framework Agreement (RM1557.14), Lot 2 Cloud Software, following the Direct Award process.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9b98c33d-daf6-4cdf-8ed3-a680589f51cf |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Oct 2026 |
| Contract period | 4 Apr 2027 - 3 Apr 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £217,500 |
| Lots value | Not specified |
| Awards value | £217,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Care Quality Commission |
| Locality | NEWCASTLE UPON TYNE |
| Postcode area | Newcastle upon Tyne |
| Postcode | NE1 4PA |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IIZUKA SOFTWARE TECHNOLOGIES LIMITED |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 Oct 2026 at 17:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9b98c33d-daf6-4cdf-8ed3-a680589f51cf
- 21 Oct 2026 at 12:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/56474a19-385d-484b-ae54-882a3749bac2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9b98c33d-daf6-4cdf-8ed3-a680589f51cf
  23rd October 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/56474a19-385d-484b-ae54-882a3749bac2
  21st October 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4b5417a6-4af5-4fa7-89b5-1d50510eebc2
  RM1557.14-G-Cloud-14-Lots1-3-Call-Off-Contract-FINAL_Redacted
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5cb7cb18-b791-4054-b1ff-4da6c50dfa07
  RM1557.14-G-Cloud-14-Lots1-3-Call-Off-Contract-FINAL_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-754ab748-23b9-40e5-b41a-471e6ad9f1d0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-754ab748-23b9-40e5-b41a-471e6ad9f1d0.json.