--- title: "Staffed Pop-up Visitor Information Points for the BATP" ocid: "ocds-b5fd17-757c8f1b-38e7-4f3e-a117-25279c2799d4" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-757c8f1b-38e7-4f3e-a117-25279c2799d4" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-757c8f1b-38e7-4f3e-a117-25279c2799d4.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-757c8f1b-38e7-4f3e-a117-25279c2799d4.json" source: "Contracts Finder" current_stage: "Tender" buyer: "WEST MIDLANDS GROWTH COMPANY LTD E-TENDERING" published: "2021-07-01" --- # Staffed Pop-up Visitor Information Points for the BATP Buyer: WEST MIDLANDS GROWTH COMPANY LTD E-TENDERING Current stage: Tender OCID: ocds-b5fd17-757c8f1b-38e7-4f3e-a117-25279c2799d4 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-757c8f1b-38e7-4f3e-a117-25279c2799d4) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-757c8f1b-38e7-4f3e-a117-25279c2799d4.json) ## Summary The West Midlands Growth Company Ltd is conducting a tender for the provision of Staffed Pop-up Visitor Information Points as part of its Business and Tourism Programme. This initiative aims to enhance the region's profile as a premier destination in the leisure tourism industry, coinciding with the Commonwealth Games Cultural Programme from March to September 2022. The tender period ends on 16th August 2021, with expected contract commencement on 13th October 2021 and running until 31st March 2023. The contract has a value of approximately £350,125 and involves services related to tourist information, to be delivered across the West Midlands region. This procurement offers significant opportunities for businesses, particularly those in tourism-related services, visitor management, and hospitality sectors. Given the emphasis on providing exceptional visitor experiences during a major global event, firms that can deliver high-quality, customer-focused services will be well-positioned to compete. The open procurement method encourages participation from small and medium-sized enterprises (SMEs), enabling them to contribute positively to the local economy while expanding their service portfolios in a competitive market. ## Notice West Midlands Growth Company is seeking to contract with a Supplier that deliver Staffed Pop - UP Visitor Information Points for the Business and Tourism Programme .The Leisure Tourism programme aims to drive long-term economic benefits by boosting the West Midlands' and UK's global reputation as a world-class destination for national and international visitors. These economic benefits will be achieved by enhancing perceptions of the UK and West Midlands and strengthening the UK's relationship with other nations. To ensure that visitors experience the best possible welcome and assistance with wayfinding, booking tickets and enjoying their time in the region, we propose that Staffed Pop-up Visitor Information Points be established at key sites and gateway locations for the duration of the Commonwealth Games Cultural Programme, from March to September 2022, including the period of the Games in July and August 2022.National and international visitors expect official visitor information in-destination. Owing to significant cuts to local authority budgets, there are few permanent Tourist Information Centres (TICs) remaining in the region. As we welcome visitors to the region's destinations, it is critical that our towns and cities can promote their assets, welcome, provide recommendations, and make sales. This also supports destinations and their residents' sense of involvement with the Commonwealth Games. Additional information: This procurement exercise is being conducted using In-Tend (e-tendering platform . All tenderers wishing to participate in this tender process are required to register on this link https://in-tendhost.co.uk/wmgrowth/aspx/Registration and use the Register / Sign In button which is located on the left hand side of the page and complete the registration forms. Following registration, an e-mail will be sent to you advising of your user ID along with a reminder of your e-mail address and password. Details of the project are located under the current tenders link which is also where you can express an interest and receive the documentation. Once you have done this you must log back into the website using the details provided following registration and locate the contract document under Tenders, My Tenders on the menu. The Tender should be received no later than Monday 16th August 2021. Please note there is no Exclusivity in awarding this contract. The Authority reserves to award this contract in any form or to withdraw the award of the whole contract during or after the tender process before entering into contract with any bidder. Bidders in tendering for this contract must be fully aware that no faulty break clauses will apply and acceptance of such will form one of the conditions of the contract. Furthermore, the Contracting Authority Terms will apply and will be binding on the contract by acceptance of the form of tender without qualifying any of the terms. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5bf2f93e-f9bb-4c41-bc92-65c5357a238d | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Jul 2021 | | Submission deadline | 16 Aug 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 13 Oct 2021 - 31 Mar 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £350,125 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WEST MIDLANDS GROWTH COMPANY LTD E-TENDERING | | Locality | WEST MIDLANDS | | Post town | Birmingham | | Postcode | B1 2ND | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Ladywood | | Westminster constituency | Birmingham Ladywood | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 63 - Supporting and auxiliary transport services; travel agencies services - 75 - Administration, defence and social security services ### Codes - 63513000 - Tourist information services - 75125000 - Administrative services related to tourism affairs ## Release History - 1 Jul 2021 at 17:01 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/5bf2f93e-f9bb-4c41-bc92-65c5357a238d ## Documents - https://www.contractsfinder.service.gov.uk/Notice/5bf2f93e-f9bb-4c41-bc92-65c5357a238d 1st July 2021 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/wmgrowth/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/wmgrowth/aspx/Registration ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-757c8f1b-38e7-4f3e-a117-25279c2799d4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-757c8f1b-38e7-4f3e-a117-25279c2799d4.json.