--- title: "PS17191 BEIS Exit Interview" ocid: "ocds-b5fd17-757e098c-c65d-49e5-83fa-bc4c308220b4" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-757e098c-c65d-49e5-83fa-bc4c308220b4" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-757e098c-c65d-49e5-83fa-bc4c308220b4.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-757e098c-c65d-49e5-83fa-bc4c308220b4.json" source: "Contracts Finder" current_stage: "Tender" buyer: "UK SHARED BUSINESS SERVICES LIMITED" published: "2017-09-08" --- # PS17191 BEIS Exit Interview Buyer: UK SHARED BUSINESS SERVICES LIMITED Current stage: Tender OCID: ocds-b5fd17-757e098c-c65d-49e5-83fa-bc4c308220b4 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-757e098c-c65d-49e5-83fa-bc4c308220b4) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-757e098c-c65d-49e5-83fa-bc4c308220b4.json) ## Summary The UK Shared Business Services Limited is seeking bids for the tender titled "PS17191 BEIS Exit Interview" in the staff development services industry category. This procurement process is at the Tender stage, with bids due by 20th September 2017. The required services will be performed at the buyer’s address in Swindon, England, where the successful bidder will conduct exit interviews and gather data to analyse employee turnover within the BEIS department. The contract period is set to commence on 12th October 2017 and will last until 11th October 2018. This tender presents an excellent opportunity for businesses involved in human resources, data analysis, and employee engagement services, particularly those proficient in conducting surveys and interviews. Companies that specialise in staff development, career guidance, and organisational consultancy would particularly benefit from this contract, as they can leverage their expertise to support the buyer’s objective of improving workforce retention and understanding employee motivations. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, as this tender welcomes diverse providers capable of delivering comprehensive analysis and reporting solutions. ## Notice **Please do not respond directly to the Buyer. Bids should be submitted through the CCS E-Sourcing Suite** BEIS has been in place for just over a year, the first 12 months were spent mainly focussing on all of the issues that come out of a machinery of government change. The priority is now to understand what is going on within the department; one area is in relation to people leaving. As a result BEIS is looking for an external provider to carry out exit questionnaires and interviews with leavers so we can understand what is driving staff to leave the department. The provider will collate, analyse and identify trends using the information received from both the exit questionnaire and the exit interviews. This information will be used anonymously for these purposes to produce monthly reports and make recommendations for organisational improvements to the BEIS Workforce Planning Lead. This will enable BEIS to better distil the "people" information and metrics as well as draw out monthly changes and the underlying drivers. Currently within BEIS there are around 35 - 50 leavers a month and there is no reliable data to inform us of the reasons they are leaving, where they are going to or of any underlying patterns that may indicate issues within the organisation. There are approximately 3000 employees within BEIS but this is due to grow by approximately 10% due to EU Exit work. BEIS has a mix of permanent employees, Secondees, fast streamers, contractors and agency temps. The exit process will need to be clear on roles and responsibilities for the: * Employee * Line Manager * Outsourced Provider * BEIS HR * Shared Services Requirement * Design and implementation of online exit questionnaire * Process map with clear roles and responsibilities * Semi-structured template for exit interviews * Facility to conduct exit interviews over the phone and video call * Design of monthly analysis report to be agreed with BEIS Workforce Planning Lead. Response rates to be included. Sample report to be provided in proposal * Production of monthly analysis report to identify key trends and recommendations * Monthly analysis report to be provided within the first five working days of each month * Annual report to pull together the key trends from the previous 12 months * A target response rate will be agreed as part of the kick-off meeting process. Additional information: UK Shared Business Services eSourcing As part of the strategic alliance between UK Shared Business Services Ltd (UK SBS) and Crown Commercial Service (CCS), UK SBS can use the CCS eSourcing Suite for future procurements. If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link 'Register for CCS eSourcing'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing expressionofinterest@crowncommercial.gov.uk Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered Bidder; and the name and contact details for the registered individual sending the email. Crown Commercial Service will process the email and then enable the Bidder to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done. The Sourcing documents can then be accessed on the eSourcing Suite at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in the Specification documents within Contracts Finder. As a user of the e-Sourcing Suite you will have access to Emptoris email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information. For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Helpdesk : Telephone: 0345 010 3503 Training documents to support Bidders utilise Emptoris CCS eSourcing are available in the Contracts Finder Tender documents section. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/83d8a113-6750-4f44-8026-f709a9b0dadc | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Sep 2017 | | Submission deadline | 20 Sep 2017 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 11 Oct 2017 - 11 Oct 2018 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UK SHARED BUSINESS SERVICES LIMITED | | Locality | SWINDON | | Post town | Not specified | | Postcode | SN1 2FF | | Country | Not specified | | ITL 1 | Not specified | | ITL 2 | Not specified | | ITL 3 | Not specified | | Local authority | Not specified | | Electoral ward | Not specified | | Westminster constituency | Not specified | | Delivery location | Not specified | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79633000 - Staff development services - 79634000 - Career guidance services ## Release History - 8 Sep 2017 at 11:36 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/83d8a113-6750-4f44-8026-f709a9b0dadc ## Documents - https://www.contractsfinder.service.gov.uk/Notice/83d8a113-6750-4f44-8026-f709a9b0dadc 8th September 2017 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/a74a32ac-cbf3-45dd-8a44-1d0b597e7f74 PS17191 AW5.2 Pricing Schedule - https://www.contractsfinder.service.gov.uk/Notice/Attachment/3a330553-ffcc-4459-b4ae-527b8f398d93 PS17191 ITQ Invitation to Quote - https://www.contractsfinder.service.gov.uk/Notice/Attachment/cab7d7c4-d5ca-43c8-a8b7-a01150f24b81 PS17191 ITQ Questions - https://www.contractsfinder.service.gov.uk/Notice/Attachment/b58468ae-d38b-484e-811a-48262960fd72 PS17191 S1 Terms and Contitions - https://gpsesourcing.cabinetoffice.gov.uk/srm-app/ux/selfreg.html#/self-reg/ Link to CCS E-Sourcing Suit ## Notice URLs - https://gpsesourcing.cabinetoffice.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-757e098c-c65d-49e5-83fa-bc4c308220b4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-757e098c-c65d-49e5-83fa-bc4c308220b4.json.