--- title: "COV - Revenues & Benefits Remote Processing" ocid: "ocds-b5fd17-75a3b1da-732d-45d0-9402-56153c824e49" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-75a3b1da-732d-45d0-9402-56153c824e49" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-75a3b1da-732d-45d0-9402-56153c824e49.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-75a3b1da-732d-45d0-9402-56153c824e49.json" source: "Contracts Finder" current_stage: "Tender" buyer: "COVENTRY CITY COUNCIL (COV)" published: "2022-11-21" --- # COV - Revenues & Benefits Remote Processing Buyer: COVENTRY CITY COUNCIL (COV) Current stage: Tender OCID: ocds-b5fd17-75a3b1da-732d-45d0-9402-56153c824e49 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-75a3b1da-732d-45d0-9402-56153c824e49) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-75a3b1da-732d-45d0-9402-56153c824e49.json) ## Summary The Coventry City Council has initiated a tender process titled "COV - Revenues & Benefits Remote Processing" in the services category. The procurement stage is currently active, with a tender period ending on 21st November 2022. The contract period is set to start on 1st February 2023 and end on 31st January 2030. Suppliers interested in providing remote processing services for revenue and benefits are encouraged to register on the Council's e-procurement system. This tender from Coventry City Council presents an opportunity for businesses to provide remote processing services for revenue and benefits. Companies offering processing and clearing services, particularly in the benefit services sector, would be well-suited to compete. The Council is seeking a sole supplier to handle fluctuating workloads efficiently on an on-demand basis, with no commitment to a specific level of spend. Interested parties should register on the CSW-JETS e-tendering portal to access the full documentation and express their interest in this contract opportunity. ## Notice Coventry City Council has an internal service and resource to manage Revenue and Benefits related workload relating to the Council. This includes but is not limited to the processing of Council tax / welfare benefits as well as providing advice, reviewing appeals, administration on payees/claimant accounts etc. The workload for the service can rise and fall throughout the year as well as being impacted by Government policy etc. The workload needs to be maintained at all times. At times workload can exceed the capacity of our internal resource (due to rises/additions in workload / sickness / staff turnover etc) and so the Council requires a contract for an external, on-demand remote processing service for Revenues and Benefits. The awarded contract will appoint a sole supplier that the Council will instruct to complete Revenue and Benefits workload on behalf of the Council as and when needed. The contract will offer no commitment to any level of spend and the Council reserves the right not to use the contract if it is not required. Further details can be found in the invitation to tender documentation. Additional information: Please register via the Council's e-procurement system - CSW-JETS https://in-tendhost.co.uk/csw-jets CSW-JETS is a sub-regional e-tendering portal run by In-tend. Since February 2010, Coventry; Solihull; Warwickshire; Nuneaton and Bedworth; Rugby alongside other local district Councils have been working together as a shared procurement service. In conjunction with Solihull Community Housing, we have joined together to bring you a collaborative E-Tendering portal. CSW-JETS enables us to advertise our opportunities across all authorities through the same system. This means that there is a single point of contact for procurement in the sub-region so you only have to register once to receive notifications for all authorities. Registering on the portal will make it easier for local suppliers to find, respond to and be alerted to tender opportunities. Registration is free, and takes just a few minutes. When complete, you will be able to express interest in any of the Councils'/Authorities' opportunities when they are made available including this tender. In addition, we will be able to access your details whenever we have a requirement, and you may then be invited to tender or quote for work. Once you are registered and log in to the system you will be able to locate the tender opportunity, express interest and access the documentation. Delivery Notes Services to be delivered remotely. Any contract management that is required in person will take place in Council offices within the City of Coventry. Is a Recurrent Procurement Type? : Yes ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2c82d78e-2236-4aa5-8640-dfb36198df7f | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 21 Nov 2022 | | Submission deadline | 21 Nov 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Feb 2023 - 31 Jan 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | COVENTRY CITY COUNCIL (COV) | | Locality | COVENTRY | | Post town | Coventry | | Postcode | CV1 2GN | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG33 Coventry | | Local authority | Coventry | | Electoral ward | St Michael's | | Westminster constituency | Coventry South | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 66 - Financial and insurance services - 75 - Administration, defence and social security services ### Codes - 66133000 - Processing and clearing services - 75310000 - Benefit services ## Release History - 21 Nov 2022 at 10:58 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2c82d78e-2236-4aa5-8640-dfb36198df7f - 21 Oct 2022 at 08:20 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2c82d78e-2236-4aa5-8640-dfb36198df7f - 21 Oct 2022 at 08:02 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2c82d78e-2236-4aa5-8640-dfb36198df7f ## Documents - https://www.contractsfinder.service.gov.uk/Notice/2c82d78e-2236-4aa5-8640-dfb36198df7f 21st November 2022 - Opportunity notice on Contracts Finder ## Notice URLs - https://in-tendhost.co.uk/csw-jets ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-75a3b1da-732d-45d0-9402-56153c824e49. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-75a3b1da-732d-45d0-9402-56153c824e49.json.