---
title: "(NU/1589-52) Provision of an online support system for the Realising Opportunities Programme"
ocid: "ocds-b5fd17-75b7a4a8-0919-40b3-88ec-12a3a8cba1bd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-75b7a4a8-0919-40b3-88ec-12a3a8cba1bd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-75b7a4a8-0919-40b3-88ec-12a3a8cba1bd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-75b7a4a8-0919-40b3-88ec-12a3a8cba1bd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NEWCASTLE UNIVERSITY"
published: "2022-06-29"
---

# (NU/1589-52) Provision of an online support system for the Realising Opportunities Programme

Buyer: NEWCASTLE UNIVERSITY  
Current stage: Award  
OCID: ocds-b5fd17-75b7a4a8-0919-40b3-88ec-12a3a8cba1bd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-75b7a4a8-0919-40b3-88ec-12a3a8cba1bd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-75b7a4a8-0919-40b3-88ec-12a3a8cba1bd.json)

## Summary

The procurement process involves Newcastle University as the buying organisation, seeking to establish a contract titled "(NU/1589-52) Provision of an online support system for the Realising Opportunities Programme." This contract falls under the industry category of business services, specifically related to law, marketing, consulting, recruitment, and security. Located in Newcastle upon Tyne, England, the procurement method employed is selective, specifically through a restricted procedure. The tender period ended on 26 April 2022, while the awarded contract commenced on 1 August 2022 and is set to expire on 31 July 2023, with a contract value of £22,788.

This tender presents a significant opportunity for small and medium enterprises (SMEs) with expertise in developing online support systems, software development, or marketing consultancy services. Businesses that specialise in creating user-friendly digital platforms or providing robust training solutions would be particularly well-suited to compete for future similar contracts, especially those aimed at enhancing educational programmes like the Realising Opportunities Partnership. Engaging in this sector could lead to sustained growth and further collaborations with educational institutions.

## Notice

The scope of this contract includes: * The provision of an online support system. * The provision of appropriate and robust Child Safeguarding. * Implementation/technical support and updates/development/maintenance of the system. * Training for undergraduate students and the RO Central Team. Online support is a key element of the programme delivered by the Realising Opportunities (RO) Partnership, underpinning the other elements students are involved in. Online support is ongoing throughout the RO programme and involves live web chats, email support from a dedicated RO Ambassador and the opportunity to have interactions with current undergraduate students at the RO Partner universities via an online community. A high quality, secure system to facilitate interactions in the online community is required. To encourage student participation, the system must also be accessible, user friendly and attractive.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/eae8702e-4cd1-4a42-9692-02065244750f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jun 2022 |
| Submission deadline | 26 Apr 2022 |
| Future notice date | Not specified |
| Award date | 5 Jun 2022 |
| Contract period | 31 Jul 2022 - 31 Jul 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £22,000 |
| Lots value | Not specified |
| Awards value | £22,788 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEWCASTLE UNIVERSITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 7RU |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRIGHTSIDE SOCIAL ENTERPRISE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 48480000 - Sales, marketing and business intelligence software package
- 48481000 - Sales or marketing software package
- 72210000 - Programming services of packaged software products
- 72212480 - Sales, marketing and business intelligence software development services
- 72212481 - Sales or marketing software development services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79342000 - Marketing services
- 79413000 - Marketing management consultancy services

## Release History

- 29 Jun 2022 at 09:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/eae8702e-4cd1-4a42-9692-02065244750f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/eae8702e-4cd1-4a42-9692-02065244750f
  29th June 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.ncl.ac.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-75b7a4a8-0919-40b3-88ec-12a3a8cba1bd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-75b7a4a8-0919-40b3-88ec-12a3a8cba1bd.json.