---
title: "Front end speech recognition - Community"
ocid: "ocds-b5fd17-75f96cf1-ede0-49bf-b9ca-4e7686578a52"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-75f96cf1-ede0-49bf-b9ca-4e7686578a52"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-75f96cf1-ede0-49bf-b9ca-4e7686578a52.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-75f96cf1-ede0-49bf-b9ca-4e7686578a52.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "EAST SUSSEX HEALTHCARE NHS TRUST"
published: "2025-04-01"
---

# Front end speech recognition - Community

Buyer: EAST SUSSEX HEALTHCARE NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-75f96cf1-ede0-49bf-b9ca-4e7686578a52

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## Summary

East Sussex Healthcare NHS Trust has completed the procurement process for professional services associated with their existing Fluency Direct licenses. The contract, titled "Front end speech recognition - Community", falls under the industry category of voice recognition software packages (CPV code 48314000). This selective procurement was conducted through a call-off from the SBS Framework for Digital Dictation, Speech Recognition & Outsourced Transcription (Ref: SBS/20/SM/WCC/9423). The contract period runs from 29th March 2025 to 28th March 2026, with an awarded value of £51,417.60 GBP. The service will be delivered in Saint Leonards-on-sea, East Sussex (postal code TN37 7RD).

This tender presents a significant opportunity for businesses specialising in digital dictation, speech recognition, and professional services within the medical field. Small and medium-sized enterprises (SMEs) are particularly well-suited to compete in this category, as indicated by the suitability criteria. Such businesses can leverage their expertise to provide innovative solutions and growth in a collaboration with healthcare providers like the East Sussex Healthcare NHS Trust. Engaging in this contract can enhance market presence and foster strategic relationships within the NHS trust network.

## Notice

This Order is for the delivery of Professional Services associated with existing Fluency Direct licenses held by the Customer. The Order is under the SBS Framework for Digital Dictation, Speech Recognition & Outsourced Transcription Ref: SBS/20/SM/WCC/9423

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8cdcf955-e4a6-4713-9519-9092245d8f16 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Apr 2025 |
| Submission deadline | 28 Mar 2025 |
| Future notice date | Not specified |
| Award date | 30 Mar 2025 |
| Contract period | 29 Mar 2025 - 28 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £51,417 |
| Lots value | Not specified |
| Awards value | £51,417 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST SUSSEX HEALTHCARE NHS TRUST |
| Locality | SAINT LEONARDS-ON-SEA |
| Post town | Tonbridge |
| Postcode | TN37 7RD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ22 East Sussex CC |
| Local authority | Hastings |
| Electoral ward | Conquest |
| Westminster constituency | Hastings and Rye |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KCI MEDICAL |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48314000 - Voice recognition software package

## Release History

- 1 Apr 2025 at 09:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8cdcf955-e4a6-4713-9519-9092245d8f16

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8cdcf955-e4a6-4713-9519-9092245d8f16
  1st April 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-75f96cf1-ede0-49bf-b9ca-4e7686578a52. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-75f96cf1-ede0-49bf-b9ca-4e7686578a52.json.