---
title: "Provision of Break-fix Service - Deskside Hardware"
ocid: "ocds-b5fd17-7602e107-28c3-4008-bf18-6d1d7dcff8e5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7602e107-28c3-4008-bf18-6d1d7dcff8e5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7602e107-28c3-4008-bf18-6d1d7dcff8e5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7602e107-28c3-4008-bf18-6d1d7dcff8e5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DRIVER & VEHICLE LICENSING AGENCY"
published: "2020-11-03"
---

# Provision of Break-fix Service - Deskside Hardware

Buyer: DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-7602e107-28c3-4008-bf18-6d1d7dcff8e5

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## Summary

The procurement process described involves the Driver & Vehicle Licensing Agency (DVLA) in Swansea, Wales, which has completed a tender for the "Provision of Break-fix Service - Deskside Hardware." This contract falls under the category of repair and maintenance services and was procured through a selective method via a call-off from an existing framework agreement. The contract period started on 3rd November 2020 and will run until 2nd November 2022. The tender concluded on 18th September 2020, with an awarded value of £145,407.96, now active with XMA LIMITED as the successful supplier.

This tender creates significant opportunities for businesses, particularly small and medium enterprises (SMEs) that specialise in hardware repair and maintenance services. Companies that are agile and capable of providing efficient and responsive deskside support services will find that they are well-positioned to compete for similar contracts in the future. With the DVLA being the contracting authority, suppliers who can demonstrate reliability and a strong service track record will likely be preferred in future procurement processes.

## Notice

For the provision of a Break Fix Deskside Hardware Service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3142fcf9-e28c-4456-afe0-d8fae00c3efb |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Nov 2020 |
| Submission deadline | 18 Sep 2020 |
| Future notice date | Not specified |
| Award date | 3 Nov 2020 |
| Contract period | 3 Nov 2020 - 2 Nov 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £145,407 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | XMA |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50000000 - Repair and maintenance services

## Release History

- 3 Nov 2020 at 11:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3142fcf9-e28c-4456-afe0-d8fae00c3efb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3142fcf9-e28c-4456-afe0-d8fae00c3efb
  3rd November 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7602e107-28c3-4008-bf18-6d1d7dcff8e5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7602e107-28c3-4008-bf18-6d1d7dcff8e5.json.