---
title: "Customer Service and Business Admin Apprenticeships"
ocid: "ocds-b5fd17-760db74b-27e4-45d3-a1d4-7dedf633d7fb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-760db74b-27e4-45d3-a1d4-7dedf633d7fb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-760db74b-27e4-45d3-a1d4-7dedf633d7fb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-760db74b-27e4-45d3-a1d4-7dedf633d7fb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SHARED BUSINESS SERVICES"
published: "2023-05-03"
---

# Customer Service and Business Admin Apprenticeships

Buyer: NHS SHARED BUSINESS SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-760db74b-27e4-45d3-a1d4-7dedf633d7fb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-760db74b-27e4-45d3-a1d4-7dedf633d7fb)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-760db74b-27e4-45d3-a1d4-7dedf633d7fb.json)

## Summary

The NHS Shared Business Services has awarded a contract for Customer Service and Business Admin Apprenticeships, valued at GBP 85,000. The procurement method used was selective, with a call-off from a framework agreement. The contract period is from October 1, 2023, to September 30, 2024. The tender was initiated on March 15, 2023, with a tender deadline of the same day. The procurement falls under the Education and training services industry category and is located in the South East region of the United Kingdom.

This opportunity created by the NHS Shared Business Services tender for apprenticeships is suitable for small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations. Businesses in the education and training services sector would be well-suited to compete for this contract. The awarded supplier for this tender is Poultec Training Limited, a large-scale business operating in the UK. For those interested in providing apprenticeships in customer service and business administration, this contract presents a growth opportunity within a specific geographical region.

## Notice

Level 2 Customer Service Practitioner Apprenticeship x 10 Level 3 Business Administration Apprenticeship x 10 Procured through Norfolk County Council: New Apprenticeship Provider Framework (NCCT42400)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3e8e8afd-9c4e-42b1-8339-13db5b7628e3 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 May 2023 |
| Submission deadline | 15 Mar 2023 |
| Future notice date | Not specified |
| Award date | 15 Mar 2023 |
| Contract period | 30 Sep 2023 - 30 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £85,000 |
| Lots value | Not specified |
| Awards value | £85,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M50 2UW |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Quays |
| Westminster constituency | Salford |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | POULTEC TRAINING |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services

## Release History

- 3 May 2023 at 14:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3e8e8afd-9c4e-42b1-8339-13db5b7628e3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3e8e8afd-9c4e-42b1-8339-13db5b7628e3
  3rd May 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-760db74b-27e4-45d3-a1d4-7dedf633d7fb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-760db74b-27e4-45d3-a1d4-7dedf633d7fb.json.