---
title: "Voice Over Internet Protocol (VoIP) Telephony Service"
ocid: "ocds-b5fd17-763116de-c5dc-4bfa-bc23-bca6431a650e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-763116de-c5dc-4bfa-bc23-bca6431a650e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-763116de-c5dc-4bfa-bc23-bca6431a650e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-763116de-c5dc-4bfa-bc23-bca6431a650e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SUNDERLAND CITY COUNCIL"
published: "2023-02-01"
---

# Voice Over Internet Protocol (VoIP) Telephony Service

Buyer: SUNDERLAND CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-763116de-c5dc-4bfa-bc23-bca6431a650e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-763116de-c5dc-4bfa-bc23-bca6431a650e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-763116de-c5dc-4bfa-bc23-bca6431a650e.json)

## Summary

The Sunderland City Council has awarded a contract for a Voice Over Internet Protocol (VoIP) Telephony Service. The contract, valued at 398,980 GBP, is for a period of 36 months starting from January 31, 2023. The procurement method used was selective, with the contract being awarded to British Telecommunications Plc. The contract was part of the CCS Network Services 2 Framework. The tender period ended on December 5, 2022, with the contract starting on January 31, 2023, and ending on January 30, 2026. The service falls under the classification of telecommunications equipment and supplies.

This procurement opportunity presents a chance for businesses in the telecommunications industry to engage with the public sector. As the contract is with a local authority, suppliers who can offer scalable cloud-based unified communications services would find this opportunity suitable. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate in this tender. The city location of the contract is Sunderland with a postcode of SR1 3AA, offering local business growth opportunities in the region.

## Notice

Please note this contract has already been awarded and is being published for transparency purposes only. Sunderland City Council has appointed a sole supplier for the provision of a scalable cloud based unified communications service combining voicemail, voicemail to email and telephony services. The contract is for a period of 36 months. This Voice Over Internet Protocol (VoIP) Telephony Service as been called off from Lot 10 of the CCS Network Services 2 (RM3808) Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7858c730-1306-498a-ac45-b66d02c91173 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Feb 2023 |
| Submission deadline | 5 Dec 2022 |
| Future notice date | Not specified |
| Award date | 16 Dec 2022 |
| Contract period | 31 Jan 2023 - 30 Jan 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £398,980 |
| Lots value | Not specified |
| Awards value | £398,980 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUNDERLAND CITY COUNCIL |
| Locality | SUNDERLAND |
| Post town | Sunderland |
| Postcode | SR1 3AA |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Millfield |
| Westminster constituency | Sunderland Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRITISH TELECOMMUNICATIONS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32500000 - Telecommunications equipment and supplies

## Release History

- 1 Feb 2023 at 16:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7858c730-1306-498a-ac45-b66d02c91173

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7858c730-1306-498a-ac45-b66d02c91173
  1st February 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.sunderland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-763116de-c5dc-4bfa-bc23-bca6431a650e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-763116de-c5dc-4bfa-bc23-bca6431a650e.json.