---
title: "Support & Maintenance of Kew's Digital Estate"
ocid: "ocds-b5fd17-763fbb0c-702d-4a81-af9c-33dffd8d8b9b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-763fbb0c-702d-4a81-af9c-33dffd8d8b9b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-763fbb0c-702d-4a81-af9c-33dffd8d8b9b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-763fbb0c-702d-4a81-af9c-33dffd8d8b9b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BOARD OF TRUSTEES OF THE ROYAL BOTANIC GARDENS KEW"
published: "2024-07-25"
---

# Support & Maintenance of Kew's Digital Estate

Buyer: BOARD OF TRUSTEES OF THE ROYAL BOTANIC GARDENS KEW  
Current stage: Award  
OCID: ocds-b5fd17-763fbb0c-702d-4a81-af9c-33dffd8d8b9b

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## Summary

The procurement process initiated by the Board of Trustees of the Royal Botanic Gardens Kew, entitled "Support & Maintenance of Kew's Digital Estate," falls under the industry category of repair and maintenance services, particularly including website host services. Located in Richmond, England (postal code TW93AE), this process was at the award stage as of 25th July 2024. The procurement method was a selective call-off from a framework agreement, specifically within the G Cloud 13 framework, Lot 3 Cloud Support. The contract is valued at £500,000 and covers a period from 1st July 2024 to 30th June 2025. Key dates include the tender period's end on 8th May 2024 and the award date on the same day.

This tender presents significant opportunities for businesses in the IT services and support sector. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly encouraged to participate, with suitability for these types of organisations indicated. The scope includes hosting, maintenance, and continuous improvement of kew.org, providing a robust platform for companies specialised in digital estate management to showcase their capabilities and secure a high-profile client. The selected supplier for this contract is Manifesto Digital Limited, demonstrating the potential for similar companies to succeed in such procurement processes.

## Notice

To provide hosting, ongoing support and maintenance and small-scale continuous improvements of our main website (kew.org) Framework information RM1557 G Cloud 13 Lot 3 Cloud Support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7e669fc6-5e1a-45fc-bd68-2e52a5eb5eed |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jul 2024 |
| Submission deadline | 8 May 2024 |
| Future notice date | Not specified |
| Award date | 7 May 2024 |
| Contract period | 30 Jun 2024 - 30 Jun 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | Not specified |
| Awards value | £500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BOARD OF TRUSTEES OF THE ROYAL BOTANIC GARDENS KEW |
| Locality | RICHMOND |
| Post town | Twickenham |
| Postcode | TW9 3AB |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Richmond upon Thames |
| Electoral ward | Kew |
| Westminster constituency | Richmond Park |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MANIFESTO DIGITAL |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 50000000 - Repair and maintenance services
- 72415000 - World wide web (www) site operation host services

## Release History

- 25 Jul 2024 at 14:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7e669fc6-5e1a-45fc-bd68-2e52a5eb5eed

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7e669fc6-5e1a-45fc-bd68-2e52a5eb5eed
  25th July 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-763fbb0c-702d-4a81-af9c-33dffd8d8b9b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-763fbb0c-702d-4a81-af9c-33dffd8d8b9b.json.