---
title: "Correspondence Case Management Service"
ocid: "ocds-b5fd17-76456609-e186-4d39-93da-7dd2f3e61dcf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-76456609-e186-4d39-93da-7dd2f3e61dcf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-76456609-e186-4d39-93da-7dd2f3e61dcf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-76456609-e186-4d39-93da-7dd2f3e61dcf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR CULTURE MEDIA & SPORT"
published: "2021-07-20"
---

# Correspondence Case Management Service

Buyer: DEPARTMENT FOR CULTURE MEDIA & SPORT  
Current stage: Award  
OCID: ocds-b5fd17-76456609-e186-4d39-93da-7dd2f3e61dcf

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-76456609-e186-4d39-93da-7dd2f3e61dcf)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-76456609-e186-4d39-93da-7dd2f3e61dcf.json)

## Summary

The Department For Culture Media & Sport is seeking a supplier for the "Correspondence Case Management Service," which involves providing a correspondence management system for tracking and storing correspondence and Freedom of Information requests. This contract, valued at £207,822, falls under the category of business services related to law, marketing, and consulting. The tender period ended on 14 May 2021, and the contract commenced on 16 May 2021, lasting until 15 May 2023. This procurement was conducted through a selective method as a call-off from a framework agreement, with the delivery location in London, SW1A 2BQ.

This awarding presents an opportunity for businesses, particularly small and medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs), to engage in public sector contracting. Companies with expertise in correspondence management, information technology solutions, and consultancy services will find this contract relevant. By successfully participating in such tenders, businesses can significantly expand their portfolios and enhance their reputations within the public sector.

## Notice

DCMS requires a Supplier to provide a correspondence management system for logging, tracking, answering and storing correspondence, and Freedom of Information requests.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/147fa325-ef26-44d6-8d7b-8e7450c04f1d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jul 2021 |
| Submission deadline | 13 May 2021 |
| Future notice date | Not specified |
| Award date | 13 May 2021 |
| Contract period | 15 May 2021 - 15 May 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £207,822 |
| Lots value | Not specified |
| Awards value | £207,822 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR CULTURE MEDIA & SPORT |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2BQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FIVIUM |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 20 Jul 2021 at 10:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/147fa325-ef26-44d6-8d7b-8e7450c04f1d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/147fa325-ef26-44d6-8d7b-8e7450c04f1d
  20th July 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-76456609-e186-4d39-93da-7dd2f3e61dcf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-76456609-e186-4d39-93da-7dd2f3e61dcf.json.