---
title: "PSM application support, incident resolution and accessibility testing"
ocid: "ocds-b5fd17-766d8795-4431-40d0-aabd-32e526ac3460"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-766d8795-4431-40d0-aabd-32e526ac3460"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-766d8795-4431-40d0-aabd-32e526ac3460.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-766d8795-4431-40d0-aabd-32e526ac3460.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2020-07-27"
---

# PSM application support, incident resolution and accessibility testing

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-766d8795-4431-40d0-aabd-32e526ac3460

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-766d8795-4431-40d0-aabd-32e526ac3460)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-766d8795-4431-40d0-aabd-32e526ac3460.json)

## Summary

The procurement process entails the Department for Work and Pensions, based in Leeds, seeking applications for "PSM application support, incident resolution and accessibility testing". This project falls under the IT services category and has a total contract value of £15,000. The procurement was conducted through a selective method with a call-off from a framework agreement. The contract period commenced on 20th July 2020 and will last until 19th January 2021, although the tender period has concluded as of 1st July 2020.

This tender presents opportunities for small and medium-sized enterprises (SMEs) with a focus on IT services, particularly those specialising in application support, software development, and accessibility solutions. Businesses that can provide high-quality consulting and support services in these areas will be well-positioned to engage with the Department for Work and Pensions and grow through similar future procurement arrangements.

## Notice

PSM application support, incident resolution and accessibility testing

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/68bf42fe-b4c9-4e2d-b894-32c65e58379e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jul 2020 |
| Submission deadline | 1 Jul 2020 |
| Future notice date | Not specified |
| Award date | 12 Jul 2020 |
| Contract period | 19 Jul 2020 - 19 Jan 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £15,000 |
| Lots value | Not specified |
| Awards value | £15,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LEEDS |
| Post town | Not specified |
| Postcode | LS2 3UA |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DEMARQ |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 27 Jul 2020 at 13:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/68bf42fe-b4c9-4e2d-b894-32c65e58379e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/68bf42fe-b4c9-4e2d-b894-32c65e58379e
  27th July 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/33635220-dc0b-4d5d-97a3-840d68f3ed6a
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-766d8795-4431-40d0-aabd-32e526ac3460. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-766d8795-4431-40d0-aabd-32e526ac3460.json.