---
title: "ICT Support Services"
ocid: "ocds-b5fd17-76ae4a00-a054-44e0-b2aa-cfd1c163ace3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-76ae4a00-a054-44e0-b2aa-cfd1c163ace3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-76ae4a00-a054-44e0-b2aa-cfd1c163ace3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-76ae4a00-a054-44e0-b2aa-cfd1c163ace3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFCOM"
published: "2022-02-16"
---

# ICT Support Services

Buyer: OFCOM  
Current stage: Award  
OCID: ocds-b5fd17-76ae4a00-a054-44e0-b2aa-cfd1c163ace3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-76ae4a00-a054-44e0-b2aa-cfd1c163ace3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-76ae4a00-a054-44e0-b2aa-cfd1c163ace3.json)

## Summary

Ofcom is conducting a procurement process for ICT Support Services through a selective procurement method, specifically under the Restricted procedure. The contract is set to commence on 1 May 2022 and will last for four years, with a potential extension of up to two additional years, reaching a maximum duration of six years in total. The contract's estimated value ranges from £25 million to £44 million. Businesses interested in this opportunity should note that the deadline for submitting responses via the Selection Questionnaire was on 5 May 2021, and the process is based in London, with the delivery address also located in the city.

This tender presents significant growth opportunities for businesses in the IT services sector, particularly those offering computer-related services. Small and medium-sized enterprises (SMEs) are encouraged to participate, as they align well with Ofcom's selection criteria, emphasising qualifications and project experience. Companies capable of delivering comprehensive ICT solutions, including support and maintenance services, are particularly well-suited to compete for this contract, which emphasizes service quality and adaptability to the evolving needs of Ofcom.

## Notice

Ofcom is running a procurement process under the Restricted procedure to identify a suitably qualified supplier for the provision of ICT Services. The contract is expected to commence on Sunday 1 May 2022. The duration of the Contract is four (4) years, subject to the right of Ofcom (at its sole discretion) to exercise its right to extend the Contract by up to two (2) years. The maximum length of the Contract is therefore six (6) years. The value of the contract is estimated to be between 25,000,000 - PS44,000,000 over the life of the contract. Interested suppliers are invited to respond to Ofcom's Selection Questionnaire in accordance with the rules set out in the procurement documents. For further details about Ofcom's requirements, please see the procurement documents made available via www.https://ofcom.bravosolution.co.uk. Additional information: The value of the contract may be up to PS44m over the full term to take into account project work and growth.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c068b4ea-4b39-455c-a31c-779c021b66b6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Feb 2022 |
| Submission deadline | 5 May 2021 |
| Future notice date | Not specified |
| Award date | 18 Nov 2021 |
| Contract period | 30 Apr 2022 - 30 Apr 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £44,000,000 |
| Lots value | Not specified |
| Awards value | £44,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFCOM |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 9HA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | Borough & Bankside |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COFORGE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72500000 - Computer-related services

## Release History

- 16 Feb 2022 at 12:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c068b4ea-4b39-455c-a31c-779c021b66b6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c068b4ea-4b39-455c-a31c-779c021b66b6
  16th February 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://ofcom.bravosolution.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-76ae4a00-a054-44e0-b2aa-cfd1c163ace3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-76ae4a00-a054-44e0-b2aa-cfd1c163ace3.json.