---
title: "Provision for Support of Avaya Intuity - Telephony System"
ocid: "ocds-b5fd17-770ccd29-deeb-490d-ad94-521ef0ec8e4d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-770ccd29-deeb-490d-ad94-521ef0ec8e4d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-770ccd29-deeb-490d-ad94-521ef0ec8e4d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-770ccd29-deeb-490d-ad94-521ef0ec8e4d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTHEND-ON-SEA BOROUGH COUNCIL"
published: "2023-08-17"
---

# Provision for Support of Avaya Intuity - Telephony System

Buyer: SOUTHEND-ON-SEA BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-770ccd29-deeb-490d-ad94-521ef0ec8e4d

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-770ccd29-deeb-490d-ad94-521ef0ec8e4d.json)

## Summary

The Southend-on-sea Borough Council has awarded a contract for the provision of support and maintenance of the Avaya Telephony systems. The contract is valued at £147,569.64 GBP and has a contract period from October 1, 2023, to September 30, 2026. The procurement method used was selective, with a call-off from a framework agreement. The contract was awarded to INTUITY COMMUNICATIONS LIMITED, an SME located in Hertfordshire, England.

This opportunity to provide support for the Avaya Intuity - Telephony System is suited for businesses in the communication software package, telephone and data transmission services, and IT services sectors. The contract presents growth opportunities for SMEs in the technology and communication industry. Businesses with expertise in software development, consulting, and support services are well-placed to compete for this tender and contribute to the Borough Council's telephony system needs.

## Notice

Provision of support and maintenance contract of the Avaya Telephony systems.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/458243a7-08b4-4ef3-947d-2642c646fd70 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Aug 2023 |
| Submission deadline | 1 Apr 2023 |
| Future notice date | Not specified |
| Award date | 16 Aug 2023 |
| Contract period | 30 Sep 2023 - 30 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £147,569 |
| Lots value | Not specified |
| Awards value | £147,569 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTHEND-ON-SEA BOROUGH COUNCIL |
| Locality | SOUTHEND-ON-SEA |
| Post town | Southend-on-Sea |
| Postcode | SS2 6EN |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INTUITY COMMUNICATIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48510000 - Communication software package
- 64210000 - Telephone and data transmission services
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 17 Aug 2023 at 15:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/458243a7-08b4-4ef3-947d-2642c646fd70

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/458243a7-08b4-4ef3-947d-2642c646fd70
  17th August 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-770ccd29-deeb-490d-ad94-521ef0ec8e4d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-770ccd29-deeb-490d-ad94-521ef0ec8e4d.json.