---
title: "GB-Hemel Hempstead: ICT Support Services Tender"
ocid: "ocds-b5fd17-776d6af3-c320-4958-9d48-1be4f89bfada"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-776d6af3-c320-4958-9d48-1be4f89bfada"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-776d6af3-c320-4958-9d48-1be4f89bfada.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-776d6af3-c320-4958-9d48-1be4f89bfada.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "HIGHTOWN HOUSING ASSOCIATION LTD"
published: "2021-04-23"
---

# GB-Hemel Hempstead: ICT Support Services Tender

Buyer: HIGHTOWN HOUSING ASSOCIATION LTD  
Current stage: Tender  
OCID: ocds-b5fd17-776d6af3-c320-4958-9d48-1be4f89bfada

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-776d6af3-c320-4958-9d48-1be4f89bfada)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-776d6af3-c320-4958-9d48-1be4f89bfada.json)

## Summary

The Hightown Housing Association Ltd is currently conducting an open tender for ICT Support Services, with an estimated value between £25,000 and £50,000. This opportunity is located in Hemel Hempstead, within the East of England, and the tender period is set to close on 18th May 2021, while the contract itself will commence on 1st July 2021 and extend until 30th June 2024. The tender focuses on services related to systems support, helpdesk and support services, and data network management.

This tender presents a valuable opportunity for small and medium enterprises (SMEs) specialising in ICT services, particularly those offering technical support and strategic services. Companies that can effectively demonstrate their capacity to manage IT systems and provide excellent customer service will be well-positioned to compete for this contract. With the focus on SME participation, this is a chance for smaller firms to establish themselves in a growing public sector market.

## Notice

Supply of external ICT technical support and strategic services to Hightown Housing Association Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/41550641-6246-4fa9-b7bb-f037a9f4f77d |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Apr 2021 |
| Submission deadline | 18 May 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Jun 2021 - 30 Jun 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHTOWN HOUSING ASSOCIATION LTD |
| Locality | HEMEL HEMPSTEAD |
| Post town | Hemel Hempstead |
| Postcode | HP2 4XH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH27 South West Hertfordshire |
| Local authority | Dacorum |
| Electoral ward | Adeyfield East |
| Westminster constituency | Hemel Hempstead |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72253000 - Helpdesk and support services
- 72253200 - Systems support services
- 72315000 - Data network management and support services

## Release History

- 23 Apr 2021 at 13:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/41550641-6246-4fa9-b7bb-f037a9f4f77d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/41550641-6246-4fa9-b7bb-f037a9f4f77d
  23rd April 2021 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-GB-Hemel-Hempstead:-ICT-Support-Services-Tender/74T66W4J59
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-776d6af3-c320-4958-9d48-1be4f89bfada. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-776d6af3-c320-4958-9d48-1be4f89bfada.json.