--- title: "BBC Employee Assistance Services" ocid: "ocds-b5fd17-776de54e-59b4-472f-a5d1-12feebf338cc" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-776de54e-59b4-472f-a5d1-12feebf338cc" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-776de54e-59b4-472f-a5d1-12feebf338cc.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-776de54e-59b4-472f-a5d1-12feebf338cc.json" source: "Contracts Finder" current_stage: "Tender" buyer: "THE BRITISH BROADCASTING CORPORATION (BBC)" published: "2024-04-17" --- # BBC Employee Assistance Services Buyer: THE BRITISH BROADCASTING CORPORATION (BBC) Current stage: Tender OCID: ocds-b5fd17-776de54e-59b4-472f-a5d1-12feebf338cc [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-776de54e-59b4-472f-a5d1-12feebf338cc) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-776de54e-59b4-472f-a5d1-12feebf338cc.json) ## Summary The British Broadcasting Corporation (BBC) has finalised the award for their Employee Assistance Services contract, with the procurement stage marked as 'Award'. This tender, classified under the Company health services industry category (CPV 85147000), was conducted via an open procedure. The awarded contract covers the provision of services under Lot 1: Global Employee Assistance Programme (EAP), focusing on health, wellbeing, and trauma support for BBC employees worldwide. Critical deadlines included the tender end date of 24 May 2024 and the commencement of the contract on 1 December 2024, with an end date of 30 November 2029. The procurement is valued at GBP 1,460,000 and suits SMEs and VCSEs, with the services required in multiple locations including the UK, British Overseas Territories, Channel Islands, Europe, Isle of Man, and the rest of the world. This contract presents significant opportunities for businesses specialising in employee assistance and health and wellbeing services. The successful bidder, CNLR HORIZONS LIMITED (trading as CIC), was awarded the contract for Lot 1, offering confidential support and proactive measures to enhance employee wellbeing. Businesses with expertise in providing mental health support, critical incident response, and reflective practice can find substantial growth potential through partnerships with large organisations like the BBC. Furthermore, the emphasis on multi-platform and globally accessible solutions means that innovative tech solutions providers could also benefit from engagement with such tenders. The extended contract period offers stability and the chance to build a lasting relationship with a prominent public sector entity. ## Notice Health and Wellbeing are key priorities for the BBC and underpin our strategic ambition to "make the BBC an even greater place to work for everyone." We are committed to offering wellbeing services that meets the needs of our diverse workforce and the demands of a 24/7 global organisation where people thrive and are able to achieve their full potential. Our Health & Wellbeing provisions focus on building proactive initiatives and timely support and include an extensive range of information, guidance and access to services to help prevent health issues, protect and promote mental health and get support when needed with the aim of meeting our duty of care to staff and making the BBC a great place to work. Initiatives increasingly focus on protecting colleagues from developing work related health issues from arising and helping colleagues build resilience through engaging multi-platform solutions that are accessible on-site, online, and remotely in a variety of local languages, considering the diversity and cultural needs of our colleagues. This Contract Notice invites bids for the following services, represented under 3 lots: Lot 1: Global Employee Assistance Programme (EAP) Providing support to UK and internationally based employees. Practical advice and signposting on a range of topics including mental health, wellbeing and trauma support. Provision of confidential support at the point of contact with appropriate assessments and identification of suitable services to BBC employees with personal and / or work related issues that affect their wellbeing and performance at work. Proactive preventative support in helping individuals to address their mental health and wellbeing needs before they develop into more complex and/or long-term health issues. Lot 2 - Critical Incident Support On-site or remotely as requested, which provides at a minimum group support sessions for colleagues using the principles of psychological first aid with an understanding of the variety of challenges facing global corporations that may affect the wellbeing of colleagues and 1:1 support for colleagues from appropriately trained professionals who have experience in dealing in psychological first aid. Lot 3 - Reflective Practice A service that delivers proactive and preventative measures that help mitigate the impact of risks associated with the type and level of exposure staff members are experiencing in their workplaces which might compromise their psychological wellbeing. The aim of this service is to reduce the adverse impact of high risk and high exposure work and promote the benefits of this work through evidence based interventions. Additional information: Where there is more than one economic operator, the BBC reserves the right to require a grouping of economic operators to take a particular legal form or to require a single economic operator to take primary liability or to require that each party undertakes joint and several liability. Please register your interest in this project by taking the following steps: 1 - Register your company on the Jaggaer eSourcing portal (this is only required once): 1.1 Go to https://bbc.bravosolution.co.uk 1.2 - Click the link on the login page to register. 1.3 Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. 2 - Express an interest in the tender: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs/ITTs Open to all Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). 2.3 - Click on the relevant PQQ/ITT to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ/ITT into your 'My PQQs/My ITTs page. (This is a secure area reserved for your projects only. 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ITT Details' box. 3. Responding to the tender: 3.1 - Click 'My Response' under PQQ/ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). 3.2 - You can now use the 'Messages' function to communicate with the buyer and seek any clarification. 3.3 - Note the deadline for completion, and then follow the onscreen instructions to complete the PQQ/ITT. There may be a mixture of online and offline actions for you to perform (there is detailed online help available). 3.4 You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help, or contact the Jaggaer eSourcing help desk. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ba510f58-df7c-4f3c-b8cf-ec78c986f092 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Apr 2024 | | Submission deadline | 24 May 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Dec 2024 - 30 Nov 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £3,195,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE BRITISH BROADCASTING CORPORATION (BBC) | | Locality | LONDON | | Post town | West London | | Postcode | W1A 1AA | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | West End | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85147000 - Company health services ## Release History - 17 Apr 2024 at 15:40 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/ba510f58-df7c-4f3c-b8cf-ec78c986f092 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/ba510f58-df7c-4f3c-b8cf-ec78c986f092 17th April 2024 - Opportunity notice on Contracts Finder - https://bbc.bravosolution.co.uk/ BBC eSourcing ## Notice URLs - https://bbc.bravosolution.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-776de54e-59b4-472f-a5d1-12feebf338cc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-776de54e-59b4-472f-a5d1-12feebf338cc.json.