---
title: "Notice of contract award - Egress Webforms Premium Support 2021-22"
ocid: "ocds-b5fd17-7784b754-d6df-4d03-9cb0-d1476ab8a60f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7784b754-d6df-4d03-9cb0-d1476ab8a60f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7784b754-d6df-4d03-9cb0-d1476ab8a60f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7784b754-d6df-4d03-9cb0-d1476ab8a60f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2021-07-21"
---

# Notice of contract award - Egress Webforms Premium Support 2021-22

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-7784b754-d6df-4d03-9cb0-d1476ab8a60f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7784b754-d6df-4d03-9cb0-d1476ab8a60f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7784b754-d6df-4d03-9cb0-d1476ab8a60f.json)

## Summary

The Financial Ombudsman Service is in the process of awarding the contract titled "Notice of contract award - Egress Webforms Premium Support 2021-22" for IT services, specifically software development and support. This procurement is being conducted under the selective method with a call-off from the CCS framework G Cloud 12. The contract, valued at £76,850, has a duration of one year, starting from 26 March 2021 and ending on 25 March 2022. The award notice was published on 30 April 2021, following the tender period which concluded on 22 March 2021. Delivery of the service will take place in London, specifically at the Financial Ombudsman Service's address in Exchange Tower, E14 9SR.

This tender presents a lucrative opportunity for small and medium-sized enterprises (SMEs) specialising in IT consulting and software development, particularly those experienced in providing support services. Businesses that focus on cloud-based solutions or offer digital transformation services would be particularly well-suited to compete for future contracts in this category, where the emphasis is on enhancing customer service capabilities in the financial sector.

## Notice

Notice of award contract to Egress Software Technologies (under the CCS framework G cloud 12) for the provision of our Egress Webforms Premium support for a 1 year term. We exercised our option to extend the contract for a further 12 months as provided under Clause 1.3 Part B of the existing Call-Off Contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dc384647-e9b2-419b-9842-dcce352b218f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Jul 2021 |
| Submission deadline | 22 Mar 2021 |
| Future notice date | Not specified |
| Award date | 22 Mar 2021 |
| Contract period | 26 Mar 2021 - 25 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £76,850 |
| Lots value | Not specified |
| Awards value | £76,850 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | BRIGHT LINKS (UK; EGRESS SOFTWARE TECHNOLOGIES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Jul 2021 at 11:18 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dc384647-e9b2-419b-9842-dcce352b218f
- 30 Apr 2021 at 15:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dc384647-e9b2-419b-9842-dcce352b218f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dc384647-e9b2-419b-9842-dcce352b218f
  30th April 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7784b754-d6df-4d03-9cb0-d1476ab8a60f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7784b754-d6df-4d03-9cb0-d1476ab8a60f.json.