--- title: "Warden Call Replacement Programme" ocid: "ocds-b5fd17-778707e2-62c2-41e1-9f18-79f07e5b192a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-778707e2-62c2-41e1-9f18-79f07e5b192a" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-778707e2-62c2-41e1-9f18-79f07e5b192a.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-778707e2-62c2-41e1-9f18-79f07e5b192a.json" source: "Contracts Finder" current_stage: "Planning" buyer: "STONEWATER LIMITED" published: "2019-09-09" --- # Warden Call Replacement Programme Buyer: STONEWATER LIMITED Current stage: Planning OCID: ocds-b5fd17-778707e2-62c2-41e1-9f18-79f07e5b192a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-778707e2-62c2-41e1-9f18-79f07e5b192a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-778707e2-62c2-41e1-9f18-79f07e5b192a.json) ## Summary The Warden Call Replacement Programme is a public procurement initiative led by Stonewater Limited, a prominent social housing provider in England. The procurement is currently in the planning stage, with key milestones including an engagement end date set for 30th September 2019. The programme aims to replace existing hard-wired wardencall systems with cutting-edge wireless technology to enhance the safety and independence of residents across 32,000 homes. The tender has a focus on alarm systems and alarm-monitoring services, promoting innovation in technology that supports effective communication in emergencies. This tender presents significant opportunities for businesses specialising in smart home technologies, telecommunications, and health monitoring solutions. Companies that can offer integrated systems or innovative solutions incorporating artificial intelligence and robotics would be particularly well-suited to compete. With a focus on enhancing customer safety and independence, businesses capable of providing next-generation technology, such as environmental monitoring and assistive devices, are encouraged to participate in this evolving market landscape. ## Notice Stonewater is a social housing provider, with a mission to deliver good quality affordable homes to people who need them most. We manage around 32,000 homes in England for over 65,000 customers, including affordable properties for general rent, shared ownership and sale, alongside specialist accommodation such as retirement and supported living schemes for older and vulnerable people, young people's foyers and women's refuges. Retirement Living at Stonewater Our retirement living properties for rent offer affordable housing options at 58 locations across the country; providing you with warm, safe and comfortable accommodation with a welcoming and 'homely' feel. You get independence and privacy when you want it, with the added advantage of living in a welcoming community environment. Our properties are designed to make our customer's life's easier - from studio flats to one and two-bedroom apartments and bungalows. Each property is fully self-contained with a lounge area, kitchen and bathroom. Existing wardencall systems The existing systems are largely hard-wired and vary in terms of age and equipment type. Our requirements going forward Our intention is to replace our existing hard-wired systems with next generation wireless technology that fully utilises the latest innovation in technology aimed at helping individuals stay safe in their home, maintain their independence; allowing them to summon assistance in an emergency through our 24-hour call-monitoring provider. The intent is to identify a suitable technology infrastructure solution to form part of a more holistic support network for customers where we provide a platform for the 'digital plumbing' to be enabled that allows a range of add-ins to be installed, as a customer's needs change. We are keen to hear about systems that brings a wide range of technology together. Next generation Artificial Intelligence and the use of robotics are of particular interest. All with the intent of supporting areas such as (but not limited to): - Virtual companions - Wireless wardencall systems - At home health monitoring (personal health and wellbeing) - e.g. TeleHealth - Environmental monitoring - Smart Home technology that benefits both landlord and customer - Telecare overlay - with the ability to support telecare alert systems such as fall detector, smoke or fire detector, flood, gas and occupancy detector - Broader assistive technology such as door opening systems, remote telephone call answering and curtain/blinds closing systems - Home security measures Where providers are unable to propose one fully integrated solution, we are happy to hear of proposals that allow an interface with other systems or technology provided by a third party. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/836fd219-739f-4ce5-b9dd-eeb44b57bf63 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Sep 2019 | | Submission deadline | Not specified | | Future notice date | 30 Sep 2019 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | STONEWATER LIMITED | | Locality | LEICESTER | | Post town | Leicester | | Postcode | LE8 6EP | | Country | England | | ITL 1 | TLF East Midlands (England) | | ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire | | ITL 3 | TLF22 Leicestershire CC and Rutland | | Local authority | Blaby | | Electoral ward | North Whetstone | | Westminster constituency | South Leicestershire | | Delivery location | Not specified | ## CPV Codes ### Divisions - 35 - Security, fire-fighting, police and defence equipment - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 35121700 - Alarm systems - 79711000 - Alarm-monitoring services ## Release History - 9 Sep 2019 at 12:11 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/836fd219-739f-4ce5-b9dd-eeb44b57bf63 - 22 Jul 2019 at 13:28 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/836fd219-739f-4ce5-b9dd-eeb44b57bf63 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/836fd219-739f-4ce5-b9dd-eeb44b57bf63 9th September 2019 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/aff7ea5c-f743-4012-912e-4d5bb7df1716 Warden Call Replacement Initial Specification ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-778707e2-62c2-41e1-9f18-79f07e5b192a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-778707e2-62c2-41e1-9f18-79f07e5b192a.json.