---
title: "Service Operations Operating Model Design and War Gaming"
ocid: "ocds-b5fd17-778d0428-380f-4431-a72d-aa43fdc83948"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-778d0428-380f-4431-a72d-aa43fdc83948"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-778d0428-380f-4431-a72d-aa43fdc83948.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-778d0428-380f-4431-a72d-aa43fdc83948.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HIGHWAYS ENGLAND COMPANY LIMITED"
published: "2021-09-09"
---

# Service Operations Operating Model Design and War Gaming

Buyer: HIGHWAYS ENGLAND COMPANY LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-778d0428-380f-4431-a72d-aa43fdc83948

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-778d0428-380f-4431-a72d-aa43fdc83948)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-778d0428-380f-4431-a72d-aa43fdc83948.json)

## Summary

The procurement process involves Highways England Company Limited, which is seeking to engage services for the "Service Operations Operating Model Design and War Gaming" project. This initiative falls within the highways consultancy services sector and is located in England. As of the latest update on 9th September 2021, the contract has been awarded to PA Consulting Ltd following a direct award via the RM6100 Technical Services 3 framework, with a total contract value of £499,826. The contract period commenced on 26th July 2021 and is set to conclude on 5th November 2021, indicating recent completion of the tender stage.

This tender represents a significant opportunity for SMEs specialising in consultancy and operational model design within the highway sector to expand their service offerings. Businesses capable of delivering high-quality consultancy services, particularly in operational frameworks and systems testing, would be well-positioned to compete for similar future contracts. With the increasing complexity of service operations in public infrastructure, firms that can demonstrate expertise in innovative model design and strategic war gaming will find growing prospects in this domain.

## Notice

Operating model design for Service Operations supported by a Testing Programme Additional information: Name of Framework RM6100 Technical Services 3

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bcc3a8b3-5928-4ef3-a341-bec2e30790cc |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Direct Award via Framework |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Sep 2021 |
| Submission deadline | 25 Jul 2021 |
| Future notice date | Not specified |
| Award date | 24 Jul 2021 |
| Contract period | 25 Jul 2021 - 5 Nov 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £499,826 |
| Lots value | Not specified |
| Awards value | £499,826 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHWAYS ENGLAND COMPANY LIMITED |
| Locality | GUILDFORD |
| Post town | Guildford |
| Postcode | GU1 4LZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Guildford |
| Electoral ward | Stoke |
| Westminster constituency | Guildford |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PA CONSULTING |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71311210 - Highways consultancy services

## Release History

- 9 Sep 2021 at 15:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bcc3a8b3-5928-4ef3-a341-bec2e30790cc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bcc3a8b3-5928-4ef3-a341-bec2e30790cc
  9th September 2021 - Awarded contract notice on Contracts Finder
- https://www.econtrack.com/Package/View.aspx?data=VLRkjI6qVWoD1+LWQEsmiw==
  EPIMS Link

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-778d0428-380f-4431-a72d-aa43fdc83948. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-778d0428-380f-4431-a72d-aa43fdc83948.json.