---
title: "NSDC Overnight Call Handling Service via ESPO 203_21 Technology Enabled Care Products and Services Framework - Lot 2"
ocid: "ocds-b5fd17-779c2b49-a0b7-4181-8a70-6e27585d527a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-779c2b49-a0b7-4181-8a70-6e27585d527a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-779c2b49-a0b7-4181-8a70-6e27585d527a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-779c2b49-a0b7-4181-8a70-6e27585d527a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WELLAND PROCUREMENT UNIT"
published: "2024-05-01"
---

# NSDC Overnight Call Handling Service via ESPO 203_21 Technology Enabled Care Products and Services Framework - Lot 2

Buyer: WELLAND PROCUREMENT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-779c2b49-a0b7-4181-8a70-6e27585d527a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-779c2b49-a0b7-4181-8a70-6e27585d527a)  
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## Summary

The Welland Procurement Unit has completed a procurement process for the NSDC Overnight Call Handling Service via ESPO 203_21 Technology Enabled Care Products and Services Framework - Lot 2. The contract involves providing an out-of-hours careline call handling service for Newark and Sherwood District Council. The procurement method used was selective, involving a call-off from a framework agreement. The contract period runs from 1st April 2024 to 31st March 2028, with a total value of £155,885. The procurement stage was at the award phase, with the award announced on 4th March 2024.

This tender presents an opportunity for businesses to engage in the health and social work services sector by providing out-of-hours careline call handling services. Companies experienced in offering technology-enabled care products and services would find this tender particularly well-suited for growth. The buying organisation, Welland Procurement Unit, based in Newark, England, will be overseeing the contract. Businesses looking to expand in this industry category in the NG24 1BY postcode area would be ideally positioned to compete for this contract.

## Notice

Provision of an out-of-hours (7pm to 7am daily) careline call handling service plus 24 hours on bank holidays for Newark and Sherwood District Council

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/189c61fb-c6b6-4080-860b-9c74873ddf70 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 May 2024 |
| Submission deadline | 26 Jan 2024 |
| Future notice date | Not specified |
| Award date | 4 Mar 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £155,885 |
| Lots value | Not specified |
| Awards value | £155,885 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WELLAND PROCUREMENT UNIT |
| Locality | NEWARK |
| Post town | Nottingham |
| Postcode | NG24 1BY |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF15 North Nottinghamshire |
| Local authority | Newark and Sherwood |
| Electoral ward | Castle |
| Westminster constituency | Newark |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TUNSTALL HEALTHCARE (UK |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 1 May 2024 at 13:19 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/189c61fb-c6b6-4080-860b-9c74873ddf70
- 1 May 2024 at 13:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/189c61fb-c6b6-4080-860b-9c74873ddf70

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/189c61fb-c6b6-4080-860b-9c74873ddf70
  1st May 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-779c2b49-a0b7-4181-8a70-6e27585d527a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-779c2b49-a0b7-4181-8a70-6e27585d527a.json.