---
title: "Integrated Care System Community Engagement Platform"
ocid: "ocds-b5fd17-77bb0d29-186c-4a1d-917d-f2384e2bca2c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-77bb0d29-186c-4a1d-917d-f2384e2bca2c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-77bb0d29-186c-4a1d-917d-f2384e2bca2c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-77bb0d29-186c-4a1d-917d-f2384e2bca2c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ATTAIN HEALTH MANAGEMENT SERVICES LTD"
published: "2026-03-25"
---

# Integrated Care System Community Engagement Platform

Buyer: ATTAIN HEALTH MANAGEMENT SERVICES LTD  
Current stage: Award  
OCID: ocds-b5fd17-77bb0d29-186c-4a1d-917d-f2384e2bca2c

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## Summary

The NHS Mid and South Essex Integrated Care Board has awarded a Call-Off Contract to Granicus-Firmstep Limited for the provision of an Integrated Care System Community Engagement Platform. The procurement process was managed under the Crown Commercial Services G-Cloud 14 Framework Agreement, employing a selective method. The awarded contract covers a period from 27th September 2025 to 26th September 2028 and focuses on providing a community engagement platform, allowing local residents to share their experiences and feedback about NHS services. The contract, valued at £97,200 inclusive of VAT, falls under the category of Software package and information systems and covers delivery in the East of England, United Kingdom. The procurement stage has reached the award phase as of 4th November 2025.

This tender presents excellent opportunities for businesses that specialise in developing industry-specific software packages and engagement platforms, particularly SMEs given the contract's suitability criteria. Companies with expertise in managing community platforms and facilitating public engagement in health care systems will find this contract ripe for strategic alliances or growth. With a focus on community engagement, businesses that excel in digital communication and information system services are encouraged to explore potential collaborations or subcontracting opportunities under this framework. The steady contract value over three years provides predictability and operational scope for businesses aiming to enhance their portfolio in public sector health care services.

## Notice

The Contracting Authority (NHS Mid and South Essex Integrated Care Board) has awarded a compliant Call-Off Contract to Granicus-Firmstep Limited (for provision of ICS website hosting Engagement platform (Virtual Views) under the Crown Commercial Services (CCS) G-Cloud 14 Framework Agreement (RM1557.14) in accordance with the Framework Guidance and Rules. The scope of this service includes a community and engagement platform, where local residents can share their views, experiences and ideas, and they can provide feedback about local NHS health and care services. The contract commences 27th September 2025 and expires 26th September 2028, a duration of 3 years. The aggregate contract value awarded is PS97,200.00 inc VAT (PS81,000 Exc. VAT). This represents PS32,400.00 for the each of the 3 years 27.09.2025 - 26.09.2028. This Contract Award Notice is being published in accordance with the requirements for sub-central contracting authorities, NHS Trusts and NHS Foundation Trusts where the contract value is at least PS30,000 inclusive of VAT in accordance with the Public Contract Regulations 2015, which govern the Framework Agreement his Call-Off Contract is associated with.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4196bf4b-4d1f-4d7a-82d9-f8b7b6a48521 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Mar 2026 |
| Submission deadline | 7 Jul 2025 |
| Future notice date | Not specified |
| Award date | 4 Nov 2025 |
| Contract period | 26 Sep 2025 - 26 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £97,200 |
| Lots value | Not specified |
| Awards value | £97,200 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ATTAIN HEALTH MANAGEMENT SERVICES LTD |
| Locality | BASILDON, ESSEX |
| Post town | Southend-on-Sea |
| Postcode | SS14 3HG |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH37 Essex Thames Gateway |
| Local authority | Basildon |
| Electoral ward | Fryerns |
| Westminster constituency | Basildon and Billericay |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS FIRMSTEP |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48100000 - Industry specific software package
- 48900000 - Miscellaneous software package and computer systems

## Release History

- 25 Mar 2026 at 07:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4196bf4b-4d1f-4d7a-82d9-f8b7b6a48521

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4196bf4b-4d1f-4d7a-82d9-f8b7b6a48521
  25th March 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-77bb0d29-186c-4a1d-917d-f2384e2bca2c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-77bb0d29-186c-4a1d-917d-f2384e2bca2c.json.