--- title: "Service Improvement Programme" ocid: "ocds-b5fd17-77d3b7a7-07ab-4f3a-b36b-bbffec990116" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-77d3b7a7-07ab-4f3a-b36b-bbffec990116" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-77d3b7a7-07ab-4f3a-b36b-bbffec990116.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-77d3b7a7-07ab-4f3a-b36b-bbffec990116.json" source: "Contracts Finder" current_stage: "Tender" buyer: "GO SHARED SERVICES" published: "2017-04-26" --- # Service Improvement Programme Buyer: GO SHARED SERVICES Current stage: Tender OCID: ocds-b5fd17-77d3b7a7-07ab-4f3a-b36b-bbffec990116 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-77d3b7a7-07ab-4f3a-b36b-bbffec990116) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-77d3b7a7-07ab-4f3a-b36b-bbffec990116.json) ## Summary The Cheltenham Borough Homes, through GO Shared Services, is actively conducting a procurement process titled "Service Improvement Programme." This initiative is focused on the provision of an integrated IT solution designed to consolidate existing housing and asset management systems into a single platform. The procurement is categorised under "Industry specific software package" and targets businesses in the information technology sector. Located in Gloucestershire, United Kingdom, the tender ends on 24 May 2017, with an estimated contract value of £850,000 and a minimum value of £600,000. This procurement follows an open procedure. This tender presents significant growth opportunities for small to medium-sized enterprises (SMEs) that specialise in IT solutions, particularly those with expertise in housing management systems and asset management software. Companies capable of offering integrated solutions with features such as mobile accessibility, flexible workflow configurations, and electronic document management would be well-positioned to compete. This is a unique chance for IT firms to engage with a local authority initiative aimed at enhancing service efficiency and customer interaction in the housing sector. ## Notice Cheltenham Borough Homes are looking at the provision of an integrated IT solution which will consolidate current core housing management and asset management systems into one integrated system. Processes include: Asset management, Repairs and maintenance management including job costing and scheduling, Housing management, Leaseholder management, Customer relationship management, Community and resident involvement. A new integrated solution will enhance our business capability with additional functions and features, including: Interactive access for customers and contractors, Integrated data including electronic document management, Mobile working, Flexible workflow configuration to enable end to end system processing. CBH aims to utilise standard IT system integrations to maintain a cost effective long term approach. Additional information: To express interest and download the tender documentation please visit https://in-tendhost.co.uk/gosharedservices Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/81e7a84a-f0ae-40a3-92e8-c805e00cc2b6 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 26 Apr 2017 | | Submission deadline | 24 May 2017 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 15 Oct 2017 - 15 Oct 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £850,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | GO SHARED SERVICES | | Locality | GLOUCESTERSHIRE | | Post town | Gloucester | | Postcode | GL50 3JR | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK7 Gloucestershire and Wiltshire | | ITL 3 | TLK73 Gloucestershire CC | | Local authority | Cheltenham | | Electoral ward | Lansdown | | Westminster constituency | Cheltenham | | Delivery location | TLK South West (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48100000 - Industry specific software package ## Release History - 26 Apr 2017 at 07:44 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/81e7a84a-f0ae-40a3-92e8-c805e00cc2b6 - 26 Apr 2017 at 07:42 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/81e7a84a-f0ae-40a3-92e8-c805e00cc2b6 - 26 Apr 2017 at 07:41 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/81e7a84a-f0ae-40a3-92e8-c805e00cc2b6 - 26 Apr 2017 at 07:39 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/81e7a84a-f0ae-40a3-92e8-c805e00cc2b6 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/81e7a84a-f0ae-40a3-92e8-c805e00cc2b6 26th April 2017 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/gosharedservices/aspx/ Additional information on how to apply for this contract ## Notice URLs - http://www.cheltborohomes.org - https://in-tendhost.co.uk/gosharedservices ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-77d3b7a7-07ab-4f3a-b36b-bbffec990116. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-77d3b7a7-07ab-4f3a-b36b-bbffec990116.json.