---
title: "Provision of Escalation Management Tool Development"
ocid: "ocds-b5fd17-7800519c-b501-4143-b7cc-265c09ac7153"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7800519c-b501-4143-b7cc-265c09ac7153"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7800519c-b501-4143-b7cc-265c09ac7153.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7800519c-b501-4143-b7cc-265c09ac7153.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT"
published: "2022-10-19"
---

# Provision of Escalation Management Tool Development

Buyer: STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT  
Current stage: Tender  
OCID: ocds-b5fd17-7800519c-b501-4143-b7cc-265c09ac7153

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## Summary

The Staffordshire and Lancashire Commissioning Support Unit (MLCSU) is seeking suppliers for the provision of an Escalation Management Tool Development service. The project aims to enhance patient flow and data visualization capabilities, with a completion deadline by November 2023 and live rollout by May 2024. The procurement method is "Limited" through a competitive quotation process. The tender deadline for submission is October 24, 2022, with the contract period set to start on November 1, 2022, and end on April 30, 2024. The main procurement category is services, and the industry classification is "Information technology services". The buying organisation is MLCSU headquartered in Stoke on Trent, England.

This tender provides an opportunity for small and medium-sized enterprises to compete for the development of an advanced healthcare management tool. Businesses in the information technology services sector would be well-suited to bid for this contract. Interested suppliers can access the Request for Quotation via the Bravo Portal and contact Elaine Butler or Sammie Yates for more information. The project focuses on end-to-end patient flow optimization and decision-making support based on real-time data, offering significant growth potential for successful suppliers.

## Notice

MLCSU are committed to developing a new escalation management tool, to provide a more sophisticated tool for our ICS partners, by building on the existing functionality MLCSU are seeking to work in partnership with a supplier to deliver a new tool focussing on supporting end to end patient flow whilst optimising live data flows to enable real-time visualisation of activity and thus enabling evidence-based decision making. MLCSU expect the development of the new tool to be completed by November 2023, with rollout of the live tool by May 2024. Additional information: SUBMITTING A QUOTE: To view the documents and submit a quote for this service please register as a supplier on the Bravo Portal (link below). Once you have registered you will be able to access the Request for quotation. Project 891 ITT_992 Bravo Link: https://mlcsu.bravosolution.co.uk/web/login.html Contacts: Elaine Butler - elaine.butler2@nhs.net Sammie Yates - samantha.yates6@nhs.net

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/680cc826-63e7-4258-b19a-341fbbb27fae |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Oct 2022 |
| Submission deadline | 24 Oct 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Nov 2022 - 30 Apr 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT |
| Locality | STOKE ON TRENT |
| Post town | Stoke-on-Trent |
| Postcode | ST4 4LX |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG23 Stoke-on-Trent |
| Local authority | Stoke-on-Trent |
| Electoral ward | Fenton West & Mount Pleasant |
| Westminster constituency | Stoke-on-Trent Central |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 19 Oct 2022 at 12:50 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/680cc826-63e7-4258-b19a-341fbbb27fae

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/680cc826-63e7-4258-b19a-341fbbb27fae
  19th October 2022 - Opportunity notice on Contracts Finder

## Notice URLs

- https://mlcsu.bravosolution.co.uk/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7800519c-b501-4143-b7cc-265c09ac7153. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7800519c-b501-4143-b7cc-265c09ac7153.json.