---
title: "Outpatient Video Consultation Pilot Evaluation"
ocid: "ocds-b5fd17-78489e45-088c-4c11-8703-e80dd80e1021"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-78489e45-088c-4c11-8703-e80dd80e1021"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-78489e45-088c-4c11-8703-e80dd80e1021.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-78489e45-088c-4c11-8703-e80dd80e1021.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NHS IMPROVEMENT AND NHS ENGLAND"
published: "2019-11-12"
---

# Outpatient Video Consultation Pilot Evaluation

Buyer: NHS IMPROVEMENT AND NHS ENGLAND  
Current stage: Tender  
OCID: ocds-b5fd17-78489e45-088c-4c11-8703-e80dd80e1021

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## Summary

NHS Improvement and NHS England are currently conducting a procurement process for the "Outpatient Video Consultation Pilot Evaluation," aimed at evaluating the impact of a newly piloted video consultation platform across various NHS trusts in England. The tender is classified under performance review services (CPV code 79313000) and is part of a national outpatient improvement initiative that began in April 2019. The evaluation study procurement is open and will close on 3 December 2019. The contract is expected to start on 17 December 2019 and last until 31 December 2019, with a total contract value of £50,000, of which a minimum of £25,000 is guaranteed. The procurement method for this study is the open procedure, which encourages a broad range of submissions. Most activities are centred in London.

This procurement presents a significant growth opportunity for businesses in the health services evaluation sector, particularly those experienced in conducting healthcare assessments and performance reviews. Small and medium enterprises (SMEs) are welcomed to participate, making this an ideal tender for innovative consulting firms and organisations with expertise in video consultation technologies and their impact on service delivery. Companies capable of delivering rigorous analysis of pilot programmes in healthcare settings will be well-positioned to compete in this evaluation study, ultimately supporting NHS England and NHS Improvement in enhancing their service offerings and contributing to the long-term sustainability of outpatient care.

## Notice

As part of a national outpatient improvement offer, NHS England and NHS Improvement are piloting a nationally supported and deployed video consultation platform with a number of trusts across England. Supported by a small national project team of three WTEs, the project commenced in April 2019 and will run until December 2020. The project team procured a suitable video platform via competitive tender and it has since been deployed to trusts via sub-licence arrangements. Participant trusts are at varying stages of implementation, while some have fully deployed the platform, others are still in the early planning stage. The solution is wholly web-based, conforms to the highest security standards, is IG compliant and has been proven to work at scale in the NHS in Scotland and across Australia in many clinical specialties. The platform is to be piloted in circa 35 trusts across approximately 120 individual services in areas such as paediatrics, respiratory, orthopaedics, diabetes, cancer services and mental health services. NHS England and NHS Improvement now seek to procure an evaluation study of the pilot to better understand the impact of outpatient video consultations on both NHS providers and service users and the impact of the national team's role in enabling adoption. The learnings from the evaluation will enhance NHS England and NHS Improvement's understanding of the impact of video on care delivery and its potential to contribute to long term plan commitments. The findings will also inform consideration of a more systematic, nationally supported, roll-out of video consulting capability across the NHS in England beyond the pilot.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b0913ff0-0d7d-48e9-9d70-d079acaa5cd7 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Nov 2019 |
| Submission deadline | 3 Dec 2019 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 17 Dec 2019 - 31 Dec 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS IMPROVEMENT AND NHS ENGLAND |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8UG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79313000 - Performance review services

## Release History

- 12 Nov 2019 at 17:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b0913ff0-0d7d-48e9-9d70-d079acaa5cd7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b0913ff0-0d7d-48e9-9d70-d079acaa5cd7
  12th November 2019 - Opportunity notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=NOV158650
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://https://improvement.nhs.uk/

## Provenance

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