--- title: "EME - Legal Services Consumer Panel - Research on service delivery" ocid: "ocds-b5fd17-785f9c4c-82c6-4676-9c1f-b540060d8c4d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-785f9c4c-82c6-4676-9c1f-b540060d8c4d" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-785f9c4c-82c6-4676-9c1f-b540060d8c4d.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-785f9c4c-82c6-4676-9c1f-b540060d8c4d.json" source: "Contracts Finder" current_stage: "Planning" buyer: "LEGAL SERVICES BOARD" published: "2024-08-13" --- # EME - Legal Services Consumer Panel - Research on service delivery Buyer: LEGAL SERVICES BOARD Current stage: Planning OCID: ocds-b5fd17-785f9c4c-82c6-4676-9c1f-b540060d8c4d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-785f9c4c-82c6-4676-9c1f-b540060d8c4d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-785f9c4c-82c6-4676-9c1f-b540060d8c4d.json) ## Summary The Legal Services Board (LSB) is currently in the planning stage of a tender titled "EME - Legal Services Consumer Panel - Research on service delivery." This procurement, under the industry category of Research and Development Services and Related Consultancy Services, focuses on understanding users' experiences and perceptions of digital services in family, probate, and conveyancing law. The project is located in London, United Kingdom. Key dates include an engagement end date on 23rd August 2024. The LSB seeks early market engagement and invites suppliers to provide a cost estimate for the project, especially highlighting their capacity, methodology, data security, and previous experience. This tender represents an excellent opportunity for businesses specialising in research and consultancy to grow by partnering with a prestigious public organisation. Small and Medium-sized Enterprises (SMEs) will find this especially suitable. The focus on digital service delivery across legal areas opens up avenues for businesses with expertise in social research, data security, and cost-effective service provision. Companies that can demonstrate robust methodologies and prior relevant experience will have a competitive edge. This engagement allows businesses to showcase their ability to handle projects of significant scale and complexity, thereby enhancing their market credentials. ## Notice Please see attached document for further information. To inform our procurement plan, we are doing early market engagement as we plan to commission research aimed at understanding users' experiences and perceptions of digital services in the areas of family, probate, and conveyancing law. We would like suppliers to in provide a cost estimate for the project, and consider the following point when sending responses: * Capacity and Capability: Can your organisation deliver research services at scale and within the required timelines? * Methodology: What approaches or methodologies can you offer? * Data Security: How do you ensure the confidentiality and security of data, especially when dealing with sensitive information? * Previous Experience: Provide examples of previous research projects your organisation has completed that are similar in scope or subject matter. * Costs: Cost Structure: How do you price your research services (e.g., fixed price, hourly)? If possible, provide a quote for the project, detailing the costs for the priority questions (section 4, questions 1-8) and the additional ones (questions 9-12). Budget Flexibility: How do you accommodate budget constraints or changes in project scope? Can you offer scalable solutions that adjust to different budgetary requirements? ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d8de2df5-42e0-4d55-a970-26591323a312 | | Notice type | Planned Procurement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Aug 2024 | | Submission deadline | Not specified | | Future notice date | 23 Aug 2024 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LEGAL SERVICES BOARD | | Locality | LONDON | | Post town | Central London | | Postcode | WC2B 4AN | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | TLI London | ## CPV Codes ### Divisions - 73 - Research and development services and related consultancy services ### Codes - 73000000 - Research and development services and related consultancy services ## Release History - 13 Aug 2024 at 16:56 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/d8de2df5-42e0-4d55-a970-26591323a312 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d8de2df5-42e0-4d55-a970-26591323a312 13th August 2024 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/5617aeeb-683e-426e-add9-2e7a3fbda514 Early Market Engagement (EME) - Research on service delivery ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-785f9c4c-82c6-4676-9c1f-b540060d8c4d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-785f9c4c-82c6-4676-9c1f-b540060d8c4d.json.