---
title: "Extension & TCV Increase for Hera - Oracle Support Services"
ocid: "ocds-b5fd17-786efe69-ddc9-4dfd-93c7-f09820303262"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-786efe69-ddc9-4dfd-93c7-f09820303262"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-786efe69-ddc9-4dfd-93c7-f09820303262.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-786efe69-ddc9-4dfd-93c7-f09820303262.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Foreign Commonwealth and Development Office"
published: "2026-10-12"
---

# Extension & TCV Increase for Hera - Oracle Support Services

Buyer: Foreign Commonwealth and Development Office  
Current stage: Award  
OCID: ocds-b5fd17-786efe69-ddc9-4dfd-93c7-f09820303262

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-786efe69-ddc9-4dfd-93c7-f09820303262)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-786efe69-ddc9-4dfd-93c7-f09820303262.json)

## Summary

The Foreign, Commonwealth and Development Office is extending its Oracle support services contract in London. The work concerns support for Oracle software, within the broader field of business software services (CPV 72212450). The stated change is a 12-month extension and an increase to the contract value. The buyer is the Foreign, Commonwealth and Development Office; the supplier is Covoxa Ltd. The procurement is a service requirement, rather than a purchase of software licences or a development project as described in the available scope. The work is associated with London, while the buyer’s listed address is in Winchester.

The procurement is complete and the contract has been awarded to Covoxa Ltd. The award date was 3 October 2026, and the contract period runs from 3 October 2026 to 2 October 2027. The awarded value is £3,000,000. The extension is described as permitted under the existing contract and adds 12 months while increasing the contract value to that amount. The route was a selective call-off from a framework agreement. The tender deadline was 2 October 2026 at 12:00. The data identifies SME suitability, and the work is evaluated through the framework call-off process; no detailed scoring criteria are stated here.

For Oracle support providers, this award is evidence that the Foreign, Commonwealth and Development Office buys ongoing support services through framework call-offs, including contract extensions. A credible competitor when this requirement next reaches the market would need demonstrable capability to support the buyer’s Oracle environment and maintain service continuity over an extended contract period. The recorded extension and increased contract value indicate a substantial support requirement, rather than a small, one-off software task. The procurement is marked as suitable for SMEs, so smaller providers may be relevant where they can meet the technical and delivery demands, either directly or through an appropriate framework route. Experience delivering Oracle support to public-sector organisations would help a supplier demonstrate fit with this buyer’s requirement.

## Notice

As allowed in Contract extending by 12 months and increasing value to PS3,000,000

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9841eb4c-cc6e-4825-bdd2-5d6e31082894 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 Oct 2026 |
| Contract period | 3 Oct 2026 - 2 Oct 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,000,000 |
| Lots value | Not specified |
| Awards value | £3,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Foreign Commonwealth and Development Office |
| Locality | WINCHESTER |
| Postcode area | Southampton |
| Postcode | SO22 6RW |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ36 Central Hampshire |
| Local authority | Winchester |
| Electoral ward | St Paul |
| Westminster constituency | Winchester |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COVOXA LIMITED |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212450 - Time accounting or human resources software development services

## Release History

- 12 Oct 2026 at 15:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9841eb4c-cc6e-4825-bdd2-5d6e31082894

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9841eb4c-cc6e-4825-bdd2-5d6e31082894
  12th October 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-786efe69-ddc9-4dfd-93c7-f09820303262. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-786efe69-ddc9-4dfd-93c7-f09820303262.json.