---
title: "Provision of Dragon ITA software maintenance package"
ocid: "ocds-b5fd17-787e572c-869f-44d4-b3b8-c43bb1c7e4a3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-787e572c-869f-44d4-b3b8-c43bb1c7e4a3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-787e572c-869f-44d4-b3b8-c43bb1c7e4a3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-787e572c-869f-44d4-b3b8-c43bb1c7e4a3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CPS"
published: "2025-03-26"
---

# Provision of Dragon ITA software maintenance package

Buyer: CPS  
Current stage: Award  
OCID: ocds-b5fd17-787e572c-869f-44d4-b3b8-c43bb1c7e4a3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-787e572c-869f-44d4-b3b8-c43bb1c7e4a3)  
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## Summary

The Crown Prosecution Service (CPS) has announced the award of a contract for the provision of the Dragon ITA software maintenance package to Trustmarque Solutions Ltd. The project falls under the industry category of Software package and information systems, specifically aimed at improving accessibility within the CPS estate using speech recognition software. This contract, which has been competitively tendered through a limited procurement method, entails a competitive quotation below the procurement threshold. The contract period is set to commence on 20 January 2025 and will run until 19 January 2026, with a total value of £42,929.45 GBP. The primary delivery locations include the United Kingdom and several regions within it. The procurement stage for this contract is currently complete.

This tender presents an excellent opportunity for businesses involved in software maintenance and support services, particularly those catering to software accessibility solutions. Given that the tender has been awarded to an SME, it highlights a favourable inclination towards small and medium enterprises, thereby encouraging similarly sized companies to engage in future CPS procurements. Companies with expertise in providing competitive quotes for software services below the threshold and delivering reliable software maintenance packages would be well-suited to participate in such tenders to foster business growth.

## Notice

Dragon Licensing is a speech recognition software package regularly used by the ITA team to assist with providing additional accessibility requirements to the CPS estate. Dragon licensing is a perpetual software purchase, and the only thing that is needed to be renewed by the CPS is the support and maintenance to ensure our estate of licenses continue functioning sufficiently

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/471b15d0-7f57-4f0f-90d8-247339476620 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Mar 2025 |
| Submission deadline | 19 Jan 2024 |
| Future notice date | Not specified |
| Award date | 20 Jan 2025 |
| Contract period | 20 Jan 2025 - 19 Jan 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £42,929 |
| Lots value | Not specified |
| Awards value | £42,929 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CPS |
| Locality | LONDON, |
| Post town | South West London |
| Postcode | SW1H 9EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRUSTMARQUE SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 26 Mar 2025 at 15:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/471b15d0-7f57-4f0f-90d8-247339476620

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/471b15d0-7f57-4f0f-90d8-247339476620
  26th March 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-787e572c-869f-44d4-b3b8-c43bb1c7e4a3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-787e572c-869f-44d4-b3b8-c43bb1c7e4a3.json.