---
title: "User testing and insights platform"
ocid: "ocds-b5fd17-7882fab8-e552-455e-9edb-20b2fdf791b6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7882fab8-e552-455e-9edb-20b2fdf791b6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7882fab8-e552-455e-9edb-20b2fdf791b6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7882fab8-e552-455e-9edb-20b2fdf791b6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2024-02-28"
---

# User testing and insights platform

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-7882fab8-e552-455e-9edb-20b2fdf791b6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7882fab8-e552-455e-9edb-20b2fdf791b6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7882fab8-e552-455e-9edb-20b2fdf791b6.json)

## Summary

The Department for Work and Pensions, based in London, United Kingdom, has awarded a contract for the provision of an "User testing and insights platform" IT services project valued at £94,500 to UserTesting Technologies Limited. The procurement process was carried out through a selective method, calling off from a framework agreement. The tender period ended on September 17, 2023, with the contract period starting on September 18, 2023, and ending on September 17, 2024.

This public procurement contracting opportunity with the Department for Work and Pensions presents a chance for businesses involved in IT services, consulting, software development, Internet and support to compete for a valuable contract. Companies with expertise in user research tools and IT services would be well-suited to engage and potentially grow their business through this opportunity. Understanding the requirements and capabilities needed for providing a user testing and insights platform will be crucial for successfully participating in this contracting process.

## Notice

This is a user research specific tool which will enable UC to scale our research and to capture more representative and holistic insights through a variety and combination of methods.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/28223f13-f215-497c-9002-e0464321dfee |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Feb 2024 |
| Submission deadline | 17 Sep 2023 |
| Future notice date | Not specified |
| Award date | 17 Sep 2023 |
| Contract period | 17 Sep 2023 - 17 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £94,500 |
| Lots value | Not specified |
| Awards value | £94,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9DA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | USERTESTING TECHNOLOGIES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 28 Feb 2024 at 12:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/28223f13-f215-497c-9002-e0464321dfee

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/28223f13-f215-497c-9002-e0464321dfee
  28th February 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/fa7d891d-9324-479a-ab92-25b59b04046a
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7882fab8-e552-455e-9edb-20b2fdf791b6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7882fab8-e552-455e-9edb-20b2fdf791b6.json.