---
title: "WHTHT - Security Services"
ocid: "ocds-b5fd17-788fb34b-733f-47cd-a5f4-32ddf2cac93b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-788fb34b-733f-47cd-a5f4-32ddf2cac93b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-788fb34b-733f-47cd-a5f4-32ddf2cac93b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-788fb34b-733f-47cd-a5f4-32ddf2cac93b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST HERTFORDSHIRE TEACHING HOSPITALS NHS TRUST"
published: "2023-06-15"
---

# WHTHT - Security Services

Buyer: WEST HERTFORDSHIRE TEACHING HOSPITALS NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-788fb34b-733f-47cd-a5f4-32ddf2cac93b

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## Summary

The West Hertfordshire Teaching Hospitals NHS Trust has awarded a contract for Security Services worth £7,200,000 to Crown Security Solutions Ltd. The procurement was conducted through a Restricted procedure and had a tender period ending on 20th July 2022. The contract period is scheduled from 1st July 2023 to 30th June 2028. The procurement aimed to provide a quality Security Service that enhances the Authority's property portfolio, ensuring value for money and continuity of service across all properties.

This opportunity is suited for businesses in the security services industry, particularly those with experience in providing security incidents, patrols, dedicated personnel, and liaising with healthcare environments. Small and medium-sized enterprises (SMEs) could benefit from participating in such tenders, given the Authority's emphasis on partnership and service quality. Businesses with a focus on collaborative service delivery and effective stakeholder management would be well-placed to compete for future public procurement contracts within the healthcare sector.

## Notice

The West Hertfordshire Teaching Hospitals NHS Trust ("WHHT", "the Authority") procured its Security Service across its mixed multi-site, multi stakeholder portfolio via an FTS Restricted tender process (CN: 2022/S 000-002810, CAN 2023/S 000-016121). The Security Service provision will be made up of the following sub-services: 1. Security incidents and security service requests; 2. Security patrols; 3. Dedicated security personnel; 4. Liaison with the Authority's LSMS; 5. Escorting duties; 6. Disaster and emergency response; 7. incident reporting; 8. Crime prevention; 9. Police liaison; 10. Reporting and administration; 11. Authority staff matters and awareness; 12. Monitoring and supervision; and 13. Security Desk. The objectives of this procurement were as follows: 1. The provision of the Security Service which is supportive of, and enhance the diverse core services associated with, the Authority's property portfolio; 2. Provision of a quality Security Service which represents value for money without compromising on quality and service delivery; 3. A transparent service provision in terms of both task delivery and cost; 4. The provision of continuity of service, processes, systems and procedures across all properties; 5. A consistent service delivery across the Authority's diverse property portfolios; 6. A partnership approach with the Authority's other outsourced and directly delivered FM contracts that deliver an integrated FM service provision; 7. A Security Service which understands the explicit and implicit needs and values of the Authority; 8. A collaborative approach to service delivery which interfaces with the Authority's other FM service providers; 9. A service provider and supply chain members that can effectively manage multi-site stakeholder expectations; and 10. The provision of a flexible service delivery model, that considers the potential change in property footprint scheduled throughout the duration of the contract. The Authority has appointed a Service Provider who can deliver the above objectives within a healthcare environment, and who will embrace and work in partnership with the Authority and its wider stakeholders, tenants and clients, so future aspirations can be exceeded. Furthermore, the Authority required a Service Provider that appreciates that expectations and priorities of the Security Service are unique to each type of property, and thus are expected to adopt an approach that is property specific, proactive and responsive. The Authority's Car Parking Service was procured as a separate tender to this Security Service tender. An interface agreement will govern the terms of any interface issues between both contracts. The Watford General Hospital may be subject to potential redevelopment during the contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/42b9d0c9-b2f1-4b73-9833-fcd8d83b053d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jun 2023 |
| Submission deadline | 20 Jul 2022 |
| Future notice date | Not specified |
| Award date | 14 Jun 2023 |
| Contract period | 30 Jun 2023 - 30 Jun 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £10,000,000 |
| Lots value | Not specified |
| Awards value | £7,200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST HERTFORDSHIRE TEACHING HOSPITALS NHS TRUST |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6NS |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CROWN SECURITY SOLUTIONS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79710000 - Security services

## Release History

- 15 Jun 2023 at 10:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/42b9d0c9-b2f1-4b73-9833-fcd8d83b053d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/42b9d0c9-b2f1-4b73-9833-fcd8d83b053d
  15th June 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-788fb34b-733f-47cd-a5f4-32ddf2cac93b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-788fb34b-733f-47cd-a5f4-32ddf2cac93b.json.