---
title: "IVR Non Emergency Calls Upgrade"
ocid: "ocds-b5fd17-789af2f7-b97c-4c84-93e8-63766b131c1f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-789af2f7-b97c-4c84-93e8-63766b131c1f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-789af2f7-b97c-4c84-93e8-63766b131c1f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-789af2f7-b97c-4c84-93e8-63766b131c1f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LEICESTERSHIRE POLICE"
published: "2020-06-30"
---

# IVR Non Emergency Calls Upgrade

Buyer: LEICESTERSHIRE POLICE  
Current stage: Award  
OCID: ocds-b5fd17-789af2f7-b97c-4c84-93e8-63766b131c1f

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## Summary

Leicestershire Police has completed the public procurement process for the "IVR Non Emergency Calls Upgrade" tender, classified under the industry category of Telephone network equipment. The procurement method used was a direct single tender action, with a total contract value of £39,445. The tender period concluded on 3rd June 2020, and the contract was subsequently awarded to Netcall Telecom Limited. The contract period runs from 4th June 2020 until 3rd July 2020. The delivery address for the project is located in Leicester, England.

This tender presents an opportunity for companies involved in telecommunications, especially those providing telephone network equipment, to grow their business by participating in similar projects. Given the scale and specifications of this contract, businesses with experience in upgrading and maintaining call systems, particularly large firms like Netcall Telecom Limited, would be well-suited to compete in future tenders of this nature. Companies interested in this sector should consider monitoring similar opportunities to enhance their service offerings and expand their market reach.

## Notice

This is a contract award notice.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b8b3d09d-01c3-4205-a301-e17c0dd09237 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jun 2020 |
| Submission deadline | 3 Jun 2020 |
| Future notice date | Not specified |
| Award date | 2 Jun 2020 |
| Contract period | 3 Jun 2020 - 3 Jul 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £39,445 |
| Lots value | Not specified |
| Awards value | £39,445 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEICESTERSHIRE POLICE |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE19 2BX |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Enderby |
| Westminster constituency | South Leicestershire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL TELECOM |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32429000 - Telephone network equipment

## Release History

- 30 Jun 2020 at 10:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b8b3d09d-01c3-4205-a301-e17c0dd09237

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b8b3d09d-01c3-4205-a301-e17c0dd09237
  30th June 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-789af2f7-b97c-4c84-93e8-63766b131c1f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-789af2f7-b97c-4c84-93e8-63766b131c1f.json.