---
title: "402_20 Language Services"
ocid: "ocds-b5fd17-78a2c639-8a63-45ff-86da-f5745e01d931"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-78a2c639-8a63-45ff-86da-f5745e01d931"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-78a2c639-8a63-45ff-86da-f5745e01d931.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-78a2c639-8a63-45ff-86da-f5745e01d931.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ESPO"
published: "2020-08-05"
---

# 402_20 Language Services

Buyer: ESPO  
Current stage: Award  
OCID: ocds-b5fd17-78a2c639-8a63-45ff-86da-f5745e01d931

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## Summary

ESPO, a Central Purchasing Body based in Leicester, is conducting a public procurement process for the "402_20 Language Services" framework agreement, which aims to establish pre-approved service providers for various language services, including interpretation and translation. The total estimated value of the contract is £80 million, covering services from 1st April 2020 to 31st March 2022, with an option to extend for an additional 24 months. The deadline for submitting tenders was 12:00 noon on 7th February 2020, and this procurement was carried out through an open procedure, allowing multiple public bodies across the UK to utilise the framework.

This tender presents significant opportunities for businesses specialising in language services, including small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Companies capable of providing face-to-face interpretation (both spoken and non-spoken), telephone and video interpretation, translation, transcription, and managed language services will be well-positioned to compete. Additionally, businesses looking to diversify their service offerings in the public sector may find beneficial pathways to growth through this contract, targeting a wide array of sectors such as health, local government, and emergency services.

## Notice

ESPO (in partnership with YPO) is seeking to establish a framework agreement with a number of service providers for the provision of Language services. The key aim of the framework will be to promote cost savings and create efficiencies by providing customers access to pre-approved service providers whom they may appoint using a simple and streamlined procurement process. Lot 1: Managed Services for Language Services Lot - A fully managed service encompassing a large range of customer needs regarding language support services, generally based upon a combination or all of the remaining framework lots. This lot will be divided into three sub-lots to accommodate varying needs of following customers' groups: 1a Police 1b Health 1c Local Government and Wider Public Sector Lot 2: Face to Face Interpretation Services (Spoken) Lot 3: Face to Face Interpretation Services (Non-Spoken) Lot 4a; Telephone Interpretation Services Lot 4b: Video Interpretation Services (Spoken) Lot 4c: Video Interpretation Services (Non-Spoken) Lot 5: Translation, Transcription and Additional Services The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated includes the option period. An eAuction process may be used to award subsequent call off contracts following the reopening of competition among the parties to the Framework Agreement. As a Central Purchasing Body as defined by the EU Procurement Directive 2014/24/EU, the Framework Agreement is open for use by Public Bodies (defined at https://www.espo.org/ESPO/media/Documents/FAQs/ESPO-s_powers_to_trade__website_-2016-12-22.pdf) that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments (including Academies); Central Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; The Corporate Office of the House of Lords, The Corporate Officer of the House of Commons; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Details of the classification of end user establishments and geographical areas are available at: http://www.espo.org/About-us-%281%29/FAQs/Legal To tender: (a) Go to www.eastmidstenders.org, (b) Register (c) Search for tender opportunity '402_20' d) Express an interest (e) Download the tender from the website. Please note: the deadline for submission of tenders is 12:00 noon, 07/02/2020. Additional information: The following information is applicable to all lots: - ESPO has established a commercial trading company, ESPO Trading Limited, whose target clients are third sector organisations such as national and local charities, public sector mutual organisations and other organisations involved in the delivery of services to or for the public sector. The successful Supplier may be asked to enter into an additional separate framework agreement (the Second Framework) with ESPO Trading Limited on materially similar terms to that found in the tender pack to be entered into by ESPO itself. Any Second Framework agreement will be a purely commercial agreement and will, for the avoidance of doubt, not be governed by the Public Contract Regulations 2015 or other public procurement legislation. ESPO Trading Limited may enter into the second framework agreement with the successful supplier and make it available to third sector clients who themselves are not required to follow the Public Contracts Regulations 2015 or other public procurement legislation. Accordingly, this is provided for bidders' information only. To tender: (a) Go to www.eastmidstenders.org,(b) Register (c) Search for tender opportunity '402_20' d) Express an interest (e) Download the tender from the website. Please note: the deadline for submission of tenders is 12:00 noon, 07/02/2020.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/73d42818-9e99-4b33-9720-e151b1afdf20 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Aug 2020 |
| Submission deadline | 7 Feb 2020 |
| Future notice date | 10 Jan 2020 |
| Award date | 29 Jun 2020 |
| Contract period | 30 Jun 2020 - 30 Jun 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000,000 |
| Lots value | Not specified |
| Awards value | £80,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ESPO |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE19 1ES |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Enderby |
| Westminster constituency | South Leicestershire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 21 |
| Supplier names | AA GLOBAL LANGUAGE SERVICES; ABSOLUTE INTERPRETING AND TRANSLATIONS; BID SERVICES; CAPITA TRANSLATION & INTERPRETING; CLARION INTERPRETING; D A LANGUAGES; FAIRCOMPLUS LTD T/A COMMUNICATION PLUS; GLOBAL CONNECTIONS; GLOBAL TRANSLATION SERVICES; ITL NORTH EAST; K INTERNATIONAL; LANGUAGE EMPIRE; LANGUAGE LINE; MANGO SPICE COMMUNICATIONS; ONCALL INTERPRETERS; PAB LANGUAGES CENTRE; PRESTIGE NETWORK; SUPREME LINGUISTIC SERVICES T/A PREMIUM LINGUISTIC SERVICES; THE LANGUAGE SHOP - LONDON BOROUGH OF NEWHAM; THEBIGWORD INTERPRETING SERVICES; WORD360 |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79530000 - Translation services
- 79540000 - Interpretation services

## Release History

- 5 Aug 2020 at 09:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/73d42818-9e99-4b33-9720-e151b1afdf20
- 9 Jan 2020 at 15:01 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1ef43e95-2385-4bf9-be62-679a401d3f3a
- 9 Jan 2020 at 14:46 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/2380a19b-da76-4872-8a4c-126aeba1af9a
- 13 Jun 2019 at 09:05 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/721c6648-b3ba-42b9-b19f-9f9c91ad96e5
- 13 Jun 2019 at 08:55 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/05706115-23ca-4974-a5bc-88a250992723

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/73d42818-9e99-4b33-9720-e151b1afdf20
  4th August 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/1ef43e95-2385-4bf9-be62-679a401d3f3a
  9th January 2020 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/2380a19b-da76-4872-8a4c-126aeba1af9a
  9th January 2020 - Future opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/721c6648-b3ba-42b9-b19f-9f9c91ad96e5
  13th June 2019 - Future opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/05706115-23ca-4974-a5bc-88a250992723
  13th June 2019 - Future opportunity notice on Contracts Finder
- http://www.eastmidstenders.org
  East Mids Tenders

## Notice URLs

- http://www.espo.org/
- http://www.espo.org/About-us-%281%29/FAQs/Legal
- https://www.espo.org/ESPO/media/Documents/FAQs/ESPO-s_powers_to_trade__website_-2016-12-22.pdf

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-78a2c639-8a63-45ff-86da-f5745e01d931. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-78a2c639-8a63-45ff-86da-f5745e01d931.json.