---
title: "Patient Communication & Engagement Solutions 2 (SBS10521)"
ocid: "ocds-b5fd17-78bff543-2869-4646-9fc3-2fc0d44bd220"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-78bff543-2869-4646-9fc3-2fc0d44bd220"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-78bff543-2869-4646-9fc3-2fc0d44bd220.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-78bff543-2869-4646-9fc3-2fc0d44bd220.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "N H S SHARED BUSINESS SERVICES"
published: "2024-10-04"
---

# Patient Communication & Engagement Solutions 2 (SBS10521)

Buyer: N H S SHARED BUSINESS SERVICES  
Current stage: Planning  
OCID: ocds-b5fd17-78bff543-2869-4646-9fc3-2fc0d44bd220

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## Summary

NHS Shared Business Services (NHS SBS) is currently at the planning stage for a procurement tender titled "Patient Communication & Engagement Solutions 2 (SBS10521)." This tender falls within the postal and telecommunications services industry category and encompasses an engagement process that will conclude on 11th November 2024. The tender covers the provision of patient communication and engagement solutions and related goods and services for healthcare, meant to be utilised by NHS SBS-approved organisations across the United Kingdom. A framework agreement will be established for this procurement, emphasising sustainability and social value in its criteria.

This tender presents significant opportunities for businesses specialising in healthcare communication technologies. SMEs stand to benefit immensely as the procurement is particularly suitable for small and medium enterprises. The emphasis on sustainability and social value means that companies committed to these ideals will find this tender a promising growth avenue. Businesses with innovative solutions in patient communication and engagement, particularly those capable of meeting the high standards expected by NHS and other approved healthcare organisations, should consider competing for this contract.

## Notice

NHS Shared Business Services Limited (NHS SBS) act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework NHS SBS intends to put in place a Framework Agreement for the provision of Patient Communication & Engagement Solutions 2 and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations. Our Approved Organisation list can be found on: https://sbs.nhs.uk/proc-framework-agreements-support We are committed to working with suppliers who are dedicated to Sustainability and Social Value and there will be a significant weighting on these elements in the tender.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8103686e-aff5-49ce-a87c-42525cece2f3 |
| Notice type | Planned Procurement Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Oct 2024 |
| Submission deadline | Not specified |
| Future notice date | 11 Nov 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | N H S SHARED BUSINESS SERVICES |
| Locality | HEMEL HEMPSTED |
| Post town | Hemel Hempstead |
| Postcode | HP2 7AH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH27 South West Hertfordshire |
| Local authority | Dacorum |
| Electoral ward | Adeyfield East |
| Westminster constituency | Hemel Hempstead |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64000000 - Postal and telecommunications services

## Release History

- 4 Oct 2024 at 11:20 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/8103686e-aff5-49ce-a87c-42525cece2f3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8103686e-aff5-49ce-a87c-42525cece2f3
  4th October 2024 - Early engagement notice on Contracts Finder
- https://discovery.ariba.com/rfx/21155119
  Please follow the link to access the Request for Information (RFI) documentation

## Notice URLs

- https://sbs.nhs.uk/proc-framework-agreements-support

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-78bff543-2869-4646-9fc3-2fc0d44bd220. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-78bff543-2869-4646-9fc3-2fc0d44bd220.json.