--- title: "Driver Quality Monitoring" ocid: "ocds-b5fd17-78c38e4a-9bd5-4489-b83e-4c544726f11d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-78c38e4a-9bd5-4489-b83e-4c544726f11d" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-78c38e4a-9bd5-4489-b83e-4c544726f11d.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-78c38e4a-9bd5-4489-b83e-4c544726f11d.json" source: "Contracts Finder" current_stage: "Planning" buyer: "TRANSPORT FOR LONDON" published: "2021-01-22" --- # Driver Quality Monitoring Buyer: TRANSPORT FOR LONDON Current stage: Planning OCID: ocds-b5fd17-78c38e4a-9bd5-4489-b83e-4c544726f11d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-78c38e4a-9bd5-4489-b83e-4c544726f11d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-78c38e4a-9bd5-4489-b83e-4c544726f11d.json) ## Summary Transport for London is planning a procurement exercise titled "Driver Quality Monitoring" within the transport industry, located in London, England. The initiative aims to enhance driving standards through an independent assessment process, requiring approximately 7,700 assessments across 540 bus routes. The engagement phase ends on 5th February 2021. The procurement process will commence following this phase, with an estimated value of £1,300,000. Interested suppliers can refer to the Early Market Engagement notice published on 22nd January 2021 for further details. This tender presents significant opportunities for growth, particularly for businesses specialising in monitoring services, data management systems, and quality assurance. Companies involved in transportation oversight or assessment, as well as those proficient in providing training services related to driver behaviour and safety, would be well-placed to compete for this contract. The successful supplier will need to demonstrate capability in delivering thorough assessments and developing a comprehensive reporting system, providing a competitive edge in a bustling marketplace. ## Notice TfL is undertaking an Early Market Engagement exercise via the publication of a Market Sounding Questionnaire (MSQ) to gauge interest in the marketplace for suppliers to participate in a tender for Drive Quality Monitoring. TfL funds Driver Quality Monitoring (DQM) to ensure and promote safe bus driving through an independent, objective assessment of driving standards. The Crime and Disorder Act 2008 places a duty on all authorities to do all they reasonably can to prevent crime and disorder. The operation of DQM is believed to result in an increase in driving standards and driver behaviour therefore helping to satisfy TfL's duty under the Crime and Disorder Act. DQM involves assessors covertly boarding a bus while in service and scoring the driver's performance in a comprehensive list of categories. The categories include braking, acceleration, steering, respect for traffic signals and a range of safety-related issues. DQM indicates any aspects of a driver's behaviour which falls short of expectations; it also allows for the recognition of drivers who meet those expectations. After each assessment, the assessor produces a report which is made available online for garage managers to discuss with the driver. TfL and the bus companies also use DQM to monitor trends by route, garage and operator across the network. The current contract requires around 7,700 assessments to be carried out across 540 routes covering the services provided by 10 bus operator companies. Some of the assessments will be carried out at night, in early mornings or late evenings, and at weekends. The rota for assessors is based on bus routes, not on particular drivers. The requirement is for one supplier to provide DQM across the London bus network. The successful supplier will be required to carry out assessments and provide a data management system and website to provide access to assessments and summary reports. The specification from the previous DQM procurement is being shared to ensure suppliers can submit an informed response. TfL reserves the right to change any information in the specification prior to commencement of the procurement process. The previous specification and the MSQ can be accessed via ProContract at the below URL, where interested suppliers should also register their interest. The MSQ will seek views on a number of aspects including performance management, risks and opportunities as well as gauging the general level of interest in this opportunity. If you have any questions regarding this PIN please contact us via the portal. https://procontract.due-north.com/Procurer/Advert/View?advertId=92d13391-975c-eb11-8106-005056b64545&fromAdvertEvent=True ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/21b8315a-a332-4dc2-8546-2fa1e65ce103 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Jan 2021 | | Submission deadline | Not specified | | Future notice date | 5 Feb 2021 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,300,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | TRANSPORT FOR LONDON | | Locality | LONDON | | Post town | East London | | Postcode | E20 1JN | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Newham | | Electoral ward | Stratford Olympic Park | | Westminster constituency | Stratford and Bow | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 34 - Transport equipment and auxiliary products to transportation - 63 - Supporting and auxiliary transport services; travel agencies services - 71 - Architectural, construction, engineering and inspection services - 72 - IT services: consulting, software development, Internet and support - 80 - Education and training services - 98 - Other community, social and personal services ### Codes - 34120000 - Motor vehicles for the transport of 10 or more persons - 34130000 - Motor vehicles for the transport of goods - 34140000 - Heavy-duty motor vehicles - 63700000 - Support services for land, water and air transport - 71700000 - Monitoring and control services - 72225000 - System quality assurance assessment and review services - 80500000 - Training services - 98300000 - Miscellaneous services ## Release History - 22 Jan 2021 at 16:44 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/21b8315a-a332-4dc2-8546-2fa1e65ce103 - 22 Jan 2021 at 16:35 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/a6915d14-6172-44bf-9fba-61d4dace31a8 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/21b8315a-a332-4dc2-8546-2fa1e65ce103 22nd January 2021 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/a6915d14-6172-44bf-9fba-61d4dace31a8 22nd January 2021 - Early engagement notice on Contracts Finder - https://forms.office.com/Pages/ResponsePage.aspx?id=v2W9H-9d6k6mkqCJwlU0aw5NHchTcMxAo7Iemwq5VBBURExQUllGVjBOVFVVOURRSjBaMlM3V1pLSC4u DQM Market Sounding Questionnaire Microsoft Forms Link ## Notice URLs - https://procontract.due-north.com/Procurer/Advert/View?advertId=92d13391-975c-eb11-8106-005056b64545&fromAdvertEvent=True ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-78c38e4a-9bd5-4489-b83e-4c544726f11d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-78c38e4a-9bd5-4489-b83e-4c544726f11d.json.