--- title: "2024 - 1039 Former Tenancy Debt Collection Services" ocid: "ocds-b5fd17-78df4a30-c618-47f3-b2b9-d22a097db737" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-78df4a30-c618-47f3-b2b9-d22a097db737" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-78df4a30-c618-47f3-b2b9-d22a097db737.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-78df4a30-c618-47f3-b2b9-d22a097db737.json" source: "Contracts Finder" current_stage: "Tender" buyer: "CITIZEN" published: "2024-08-01" --- # 2024 - 1039 Former Tenancy Debt Collection Services Buyer: CITIZEN Current stage: Tender OCID: ocds-b5fd17-78df4a30-c618-47f3-b2b9-d22a097db737 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-78df4a30-c618-47f3-b2b9-d22a097db737) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-78df4a30-c618-47f3-b2b9-d22a097db737.json) ## Summary The buying organisation, Citizen, has announced an open procurement process for the provision of Former Tenancy Debt Collection Services, titled "2024 - 1039 Former Tenancy Debt Collection Services". This tender falls under the Collection Agency Services category (CPV: 79940000) and is geographically located in the West Midlands, UK, specifically around postal code B37 7YN. The procurement stage is currently at the Invitation to Tender (ITT) stage, with documents published on 1st August 2024 and the tender period closing on 16th August 2024. The contract is set to commence on 1st October 2024 and will last until 30th September 2026, with a potential two-year extension based on performance. The estimated project value is £14,000 annually and £28,000 over the contract duration. This tender presents significant opportunities for businesses specialising in debt collection services, particularly small and medium-sized enterprises (SMEs) with a track record of high collection success rates. Given the scale of 200 cases per annum and the value of the project, it is well-suited for companies looking to expand their service portfolio within the public sector. The procurement method is through an open procedure which allows equal opportunity for all qualified service providers. ## Notice Citizen wishes to tender for the provision of Former Tenancy Debt Collection Services to ensure that we receive an excellent service, which represents value for money. We are seeking to procure the services of suitably experienced service providers with the capability to deliver the required services and who best meet the need of Citizen and its customers. It is estimated that we will forward approximately 200 cases for collection per annum (p.a.) The estimated value of the Project is PS14,000 per annum (p.a.), and PS28,000 over the duration of the agreement. This estimate is dependent on the collection success rate. The contract will be let for a duration of 2 years (24 months) with an option to extend by a further 2 years (24 months), subject to satisfactory performance against KPI's. The issue of this ITT and Statement of Requirements, along with supporting documentation, marks the commencement of the ITT stage of the procurement process. Additional information: To express an interest in this project please follow the link below which will take you directly to Citizen's E-Procurement Portal; https://in-tendhost.co.uk/citizenhousing/aspx/Home You will be required to register as a supplier if you have not already done so previously, and be logged in to be able to download the tender documents. Is a Recurrent Procurement Type? : Yes ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ddfe0259-f893-40b5-99f4-45ef99dc2534 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Aug 2024 | | Submission deadline | 16 Aug 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Oct 2024 - 30 Sep 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £31,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CITIZEN | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B37 7YN | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG32 Solihull | | Local authority | Solihull | | Electoral ward | Bickenhill | | Westminster constituency | Meriden and Solihull East | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79940000 - Collection agency services ## Release History - 1 Aug 2024 at 11:27 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/ddfe0259-f893-40b5-99f4-45ef99dc2534 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/ddfe0259-f893-40b5-99f4-45ef99dc2534 1st August 2024 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/citizenhousing/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/citizen/aspx/Home - https://in-tendhost.co.uk/citizenhousing/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-78df4a30-c618-47f3-b2b9-d22a097db737. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-78df4a30-c618-47f3-b2b9-d22a097db737.json.