---
title: "Journeys to Claiming PIP"
ocid: "ocds-b5fd17-78e4e9cf-0da3-4b0b-ba80-ad57939f1f44"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-78e4e9cf-0da3-4b0b-ba80-ad57939f1f44"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-78e4e9cf-0da3-4b0b-ba80-ad57939f1f44.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-78e4e9cf-0da3-4b0b-ba80-ad57939f1f44.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2024-05-14"
---

# Journeys to Claiming PIP

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-78e4e9cf-0da3-4b0b-ba80-ad57939f1f44

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## Summary

The Department for Work and Pensions has awarded a contract titled 'Journeys to Claiming PIP' for qualitative research services related to exploring DWP Customer's Journeys to Claiming Personal Independence Payment. The procurement process was carried out through a selective method, involving a call-off from a framework agreement. The contract value is £172,594, and the contract period is from January 15, 2024, to January 14, 2025. The buying organisation is located in London, England, and the main procurement category is research and development services.

This tender by the Department for Work and Pensions provides an opportunity for SMEs interested in offering research and development services to explore the demand for Personal Independence Payment and the support needs of claimants. Businesses focusing on consultancy services related to exploring customer journeys and impact assessment would be well-suited to compete in this procurement stage, which has already been completed.

## Notice

Qualitative research to explore DWP Customer's Journeys to Claiming Personal Independence Payment including the demand for Personal Independence Payment, the support needs of claimants and the impact of early factors on issues faced further downstream in claimant's journey

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8ce9f218-a71d-47f5-b12d-0926f930c753 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 May 2024 |
| Submission deadline | 30 Oct 2023 |
| Future notice date | Not specified |
| Award date | 15 Jan 2024 |
| Contract period | 15 Jan 2024 - 14 Jan 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £172,594 |
| Lots value | Not specified |
| Awards value | £172,594 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BASIS SOCIAL RESERACH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 14 May 2024 at 11:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8ce9f218-a71d-47f5-b12d-0926f930c753

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8ce9f218-a71d-47f5-b12d-0926f930c753
  14th May 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2c37e51d-9061-49c4-bbed-400b63622ca4
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a7cd4cdb-6159-4c8b-9c63-1e0708765715
  Sources of Jaggaer guidance
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a0d47d5a-8e2f-4369-b81e-f504cb70fba5
  Contract Management Framework - Best Practice Activities

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-78e4e9cf-0da3-4b0b-ba80-ad57939f1f44. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-78e4e9cf-0da3-4b0b-ba80-ad57939f1f44.json.