---
title: "Young People's Face to Face and Online Counselling Service in Knowsley"
ocid: "ocds-b5fd17-78ef33be-75d6-4f87-8d41-58cc67c22617"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-78ef33be-75d6-4f87-8d41-58cc67c22617"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-78ef33be-75d6-4f87-8d41-58cc67c22617.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-78ef33be-75d6-4f87-8d41-58cc67c22617.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "KNOWSLEY COUNCIL"
published: "2023-12-13"
---

# Young People's Face to Face and Online Counselling Service in Knowsley

Buyer: KNOWSLEY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-78ef33be-75d6-4f87-8d41-58cc67c22617

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## Summary

Knowsley Council has awarded a contract for the provision of a Young People's Face to Face and Online Counselling Service in Knowsley. The contracting process was completed on 3rd November 2023. The contract, valued at £794,732.58 GBP, has been awarded to ZunTold. The procurement method used was an open procedure. The contract period is set to start on 1st April 2024 and end on 31st March 2027. This offers opportunities for SMEs and organisations in the counselling services sector, especially those with experience in providing services to children and young people.

The Young People's Face to Face and Online Counselling Service tender in Knowsley was initiated by Knowsley Council with a value of £795,000 GBP. The procurement method was an open procedure, with a tender period ending on 23rd June 2023. The contract period is scheduled to start on 1st April 2024 and conclude on 31st March 2027. This presents a growth opportunity for small and medium-sized enterprises that specialise in guidance and counselling services. Potential suppliers need to be well-versed in cognitive behavioural therapy, behaviour therapy, and motivational interviewing methods to cater to the needs of young people in Knowsley.

## Notice

Knowsley Council seeks to work with an organisation to provide a high quality 1 to 1, face to face counselling Service for 11 to 19 year olds in the Borough (and for those up to age 25 where there are additional needs) and an online counselling provision for 11 to 19 year olds (and up to age 25 for young people with additional needs). Face to Face Counselling Service This Service will be delivered to all 11 to 19 year-olds attending a Knowsley school. The Provider should deliver a range of proven interventions such as cognitive behaviour therapy, behaviour therapy and motivational interviewing and will be required to be associated with the appropriate affiliations for counselling such as BACP (British Association of Counselling and Psychotherapy). The Provider will have a successful proven track record of delivering counselling services to children and young people. Online Counselling Service The Provider will establish a confidential, online counselling provision for 11 to 19 year olds (and up to age 25 for young people with additional needs) who are a Knowsley resident. Support will be available via online facilities such as messaging, instant chat with a counsellor, text messaging and moderated message boards and forums. Adults Online Counselling Service Although not part of this current opportunity, the Council reserves the right to expand the scope of the services to include provision to adults. This may be through the same system as that used for Young People or may be through a separate (but similar) system. This optional extra may be taken up by the Council at any time during the term and will follow the Change Control Process as set out in the Terms and Conditions. Additional information: Tenders must be submitted electronically via the internet using the Council's electronic tendering system, The Chest at www.the-chest.org.uk by the deadline. If your company requires any technical support in relation to the submission of its tender via The Chest, please contact The Chest helpdesk on ProContractSuppliers@proactis.com (managed by ProActis) during business hours of 08:30 to 17:30, Monday to Friday (excluding public/statutory holidays) by following the instructions in the Supplier Support section of The Chest portal

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/16b5178f-9a70-4f82-b1d9-c878f33e7841 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Dec 2023 |
| Submission deadline | 23 Jun 2023 |
| Future notice date | Not specified |
| Award date | 3 Nov 2023 |
| Contract period | 31 Mar 2024 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £795,000 |
| Lots value | Not specified |
| Awards value | £794,732 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KNOWSLEY COUNCIL |
| Locality | KNOWSLEY |
| Post town | Liverpool |
| Postcode | L36 9YZ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD71 East Merseyside |
| Local authority | Knowsley |
| Electoral ward | Roby |
| Westminster constituency | Knowsley |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ZUNTOLD |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312300 - Guidance and counselling services
- 85312320 - Counselling services

## Release History

- 13 Dec 2023 at 16:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/16b5178f-9a70-4f82-b1d9-c878f33e7841
- 26 May 2023 at 08:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/22b39123-d275-4b57-857d-6032b43ca23c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/16b5178f-9a70-4f82-b1d9-c878f33e7841
  13th December 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/22b39123-d275-4b57-857d-6032b43ca23c
  26th May 2023 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=8befa284-99fb-ed11-8122-005056b64545
  Advert

## Notice URLs

- http://www.knowsley.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-78ef33be-75d6-4f87-8d41-58cc67c22617. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-78ef33be-75d6-4f87-8d41-58cc67c22617.json.
