--- title: "Contract for Surrey County Council English National Concessionary Travel Scheme" ocid: "ocds-b5fd17-790e2ae8-66fd-4bdb-bfdb-d34006a57e23" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-790e2ae8-66fd-4bdb-bfdb-d34006a57e23" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-790e2ae8-66fd-4bdb-bfdb-d34006a57e23.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-790e2ae8-66fd-4bdb-bfdb-d34006a57e23.json" source: "Contracts Finder" current_stage: "Award" buyer: "SURREY COUNTY COUNCIL" published: "2023-06-07" --- # Contract for Surrey County Council English National Concessionary Travel Scheme Buyer: SURREY COUNTY COUNCIL Current stage: Award OCID: ocds-b5fd17-790e2ae8-66fd-4bdb-bfdb-d34006a57e23 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-790e2ae8-66fd-4bdb-bfdb-d34006a57e23) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-790e2ae8-66fd-4bdb-bfdb-d34006a57e23.json) ## Summary Surrey County Council has awarded a contract for the English National Concessionary Travel Scheme, which provides free off-peak bus travel for eligible older and disabled people. The contract involves the implementation of systems such as a card management system, online application portal, and card fulfillment services. The procurement method used was selective, with a tender period ending on 1st March 2023 and a contract period from 1st April 2023 to 31st March 2026. The contract value is £673,380 GBP, and the buying organisation is Surrey County Council located in REIGATE, England, operating in the IT services category. This tender presents an opportunity for small and medium-sized enterprises (SMEs) in the IT services sector to compete for providing services related to managing and processing travel passes. Businesses capable of developing and implementing card management systems, online portals, and card fulfillment technologies are well-suited to bid for this contract. The nature of the services required offers growth potential for SMEs looking to expand their presence in the public transportation sector, specifically in providing essential services for older and disabled individuals. ## Notice The English National Concessionary Travel Scheme (ENCTS) provides free England-wide off-peak bus travel to eligible older and disabled people. This is a statutory function and is part of the Central Government agenda to promote accessibility, independence, and wellbeing. Surrey County Council is responsible for the administration and coordination of the scheme. Over 156,000 residents hold ENCTS passes, making 6 million passenger trips each year. Due to the nature of this statutory duty, it is not possible to limit demand or accurately predict passenger travel journeys. Card printing will fluctuate according to the 5-year renewal process that is implemented according to government best practice. To fulfill our statutory obligations, we require the following: 1. Card management system - to manage the data and application process for older people and disabled people's passes. 2. Online application portal - to manage the front-line application process for older people and disabled people's passes. 3. Card fulfillment - printing and dispatch of the smart cards to residents. In addition to the ENCTS scheme SCC will be offering a Surrey under 21s bus discount. This will be available for 21 and under living in Surrey to obtain half adult fare on single and return tickets. The pilot scheme will be funded for a 3-year period. The scheme will be discretionary and administered by SCC and requires; online portal application, card management and card production/issue. The scheme could also include remote ticketing options for future options. To fulfill our statutory obligations, we require the following: 1. Card management system - to manage the data and application process for older people and disabled people's passes. 2. Online application portal - to manage the front-line application process for older people and disabled people's passes. 3. Card fulfillment - printing and dispatch of the smart cards to residents 4. Online portal, Card Management System, and card fulfillment (smart cards) for the Surrey under 20s scheme. Option to include the development of remote ticketing. There are approximately 156,000 active ENCTS cards in Surrey which require the below systems: 1. Card management system - to manage the data and application process for older people and disabled people's passes (all smart cards) 2. Online portal for front line applications 3. Card fulfillment - printing and dispatch of the smart cards to residents ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/537f9b65-db8a-4517-8129-6a5edf21fcd0 | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a framework agreement | | Tender suitability | SME | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Jun 2023 | | Submission deadline | 1 Mar 2023 | | Future notice date | Not specified | | Award date | 30 Mar 2023 | | Contract period | 31 Mar 2023 - 31 Mar 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £673,380 | | Lots value | Not specified | | Awards value | £673,380 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SURREY COUNTY COUNCIL | | Locality | REIGATE | | Post town | Redhill | | Postcode | RH2 8EF | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ2 Surrey, East and West Sussex | | ITL 3 | TLJ26 East Surrey | | Local authority | Reigate and Banstead | | Electoral ward | South Park & Woodhatch | | Westminster constituency | Reigate | | Delivery location | TLJ South East (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | SMARTCITIZEN | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 7 Jun 2023 at 11:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/537f9b65-db8a-4517-8129-6a5edf21fcd0 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/537f9b65-db8a-4517-8129-6a5edf21fcd0 7th June 2023 - Awarded contract notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-790e2ae8-66fd-4bdb-bfdb-d34006a57e23. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-790e2ae8-66fd-4bdb-bfdb-d34006a57e23.json.