---
title: "Adult Hearing Services for NHS Herefordshire and Worcestershire Integrated Care Board"
ocid: "ocds-b5fd17-792b22fa-832e-4627-8745-ba3b2cdf7212"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-792b22fa-832e-4627-8745-ba3b2cdf7212"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-792b22fa-832e-4627-8745-ba3b2cdf7212.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-792b22fa-832e-4627-8745-ba3b2cdf7212.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NHS HEREFORSHIRE AND WORCESTERSHIRE INTEGRATED CARE BOARD"
published: "2023-07-05"
---

# Adult Hearing Services for NHS Herefordshire and Worcestershire Integrated Care Board

Buyer: NHS HEREFORSHIRE AND WORCESTERSHIRE INTEGRATED CARE BOARD  
Current stage: Tender  
OCID: ocds-b5fd17-792b22fa-832e-4627-8745-ba3b2cdf7212

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## Summary

The NHS Herefordshire and Worcestershire Integrated Care Board is seeking to procure Adult Hearing Services across the geographic area of Herefordshire and Worcestershire. The aim is to provide comprehensive and personalised services for adults over 50 with hearing loss, including assessments, hearing aids, rehabilitation, and aftercare. The contract period is for 3 years with a possible extension of up to 24 months, and NHS Standard Terms and Conditions apply. The tender deadline is on 4th August 2023.

This tender for Adult Hearing Services presents opportunities for businesses in the health services sector, particularly ENT or audiologist services providers. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are well-suited to compete for this contract. Businesses interested in providing clinical services under the Light Touch Regime should consider participating in this Open procurement procedure to cater to the needs of the Herefordshire and Worcestershire community.

## Notice

NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are looking to procure Adult Hearing Services across the geographic area of Herefordshire and Worcestershire. The services shall be provided both in-clinic and to domiciliary patients, therefore is made up of 2 Lots: Lot 1 - In-Clinic Adult Hearing Services Lot 2 - Domiciliary Adult Hearing Services The aim of the service is to provide a comprehensive, personalised service for adults over 50 years of age with hearing loss in line with national guidance and local requirements. The vision for people with age related hearing problems is for them to receive high quality, efficient services delivered closer to home, with short waiting times and high responsiveness to the needs of local communities, free at the point of access. The Adult Hearing Service will consist of: * A hearing and communication needs assessment. * A full hearing assessment including otoscopy, tympanometry and pure tone audiometry. The offer of management options, which may include hearing aids and associated after care. * A discussion about the findings and potential management options. * A shared-decision making conversation to develop an Individual Management Plan (IMP). * Provision of, fitting, verification and validation of hearing aids, as appropriate and in line with national guidance. * Provision of appropriate hearing rehabilitation e.g. patient education. * Follow-up appointment to assess progress against goals in the IMP. * Provision of aftercare service, including supply of batteries, tubes, domes, wax filters and replacement ear moulds. This should also include advice and support. * Provision of wax removal by microsuction at any point in the pathway where its presence prevents accurate assessment, management or aftercare. This can be at a separate appointment where required, but the service should be available with the same provider of the care pathway. * Clear advice on self-care to prevent the build-up of wax is to be provided routinely. The Contract will be for a period of 3 years with the option to extend for up to a further 24 month period. The ICB intends to award Contracts to up to 5 providers per lot across the geographic area of Herefordshire and Worcestershire to cater for the needs of the entire geographic area. NHS Standard Terms and Conditions apply. Additional information: NHS Midlands and Lancashire CSU are conducting this procurement exercise on behalf of another NHS body with whom the successful bidder(s) will enter into a contract with for the supply of the services. The contract conditions will be set out in the Invitation to Tender. Further details will be made available via documentation and information released during the course of the tender process. To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk Light Touch Regime' services: This procurement is for clinical services which are Light Touch Regime Services for the purpose of the Public Contracts Regulations 2015 as specified in Schedule 3 of the regulations ('Regulations'). Accordingly, the contracting authorities are only bound by those parts of the regulations detailed in Chapter 3 Particular Procurement Regimes Section 7. The contracting authorities are not voluntarily following any other part of the Regulations. As the ICB is a relevant body for the purpose of the National Health Service (Procurement, Patient Choice and Competition) (No. 2) Regulations 2013 these Regulations also apply to this procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d35390fe-c3bf-4a14-bd7c-d56f10d4c3e0 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jul 2023 |
| Submission deadline | 4 Aug 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Jan 2024 - 31 Dec 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £13,768,889 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HEREFORSHIRE AND WORCESTERSHIRE INTEGRATED CARE BOARD |
| Locality | WORCESTER |
| Post town | Worcester |
| Postcode | WR3 7NS |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG12 Worcestershire CC |
| Local authority | Worcester |
| Electoral ward | Claines |
| Westminster constituency | Worcester |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services
- 85121240 - ENT or audiologist services

## Release History

- 5 Jul 2023 at 15:18 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d35390fe-c3bf-4a14-bd7c-d56f10d4c3e0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d35390fe-c3bf-4a14-bd7c-d56f10d4c3e0
  5th July 2023 - Opportunity notice on Contracts Finder

## Notice URLs

- https://health-family.force.com/s/Welcome

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-792b22fa-832e-4627-8745-ba3b2cdf7212. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-792b22fa-832e-4627-8745-ba3b2cdf7212.json.
