---
title: "2026-029 Social Media Listening Tool"
ocid: "ocds-b5fd17-7942a5d5-3014-4ecc-9b4a-e494e583a032"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7942a5d5-3014-4ecc-9b4a-e494e583a032"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7942a5d5-3014-4ecc-9b4a-e494e583a032.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7942a5d5-3014-4ecc-9b4a-e494e583a032.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFGEM"
published: "2026-06-12"
---

# 2026-029 Social Media Listening Tool

Buyer: OFGEM  
Current stage: Award  
OCID: ocds-b5fd17-7942a5d5-3014-4ecc-9b4a-e494e583a032

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## Summary

Ofgem, the Office of Gas and Electricity Markets based in London, has completed the procurement process for the tender titled "2026-029 Social Media Listening Tool". This falls under the communication and multimedia software package category. The procurement process followed an open procedure and was completed on 12th June 2026. The contract was awarded to Fenix Media Limited T/A Pulsar for a value of £128,640. The service coverage extends to the UK, British Oversea Territories, Channel Islands, Isle of Man, Europe, and additionally to the rest of the world. The contract period starts on 1st May 2026 and ends on 30th April 2030. The tender was particularly suitable for SMEs, although not specified for VCSEs.

This tender represents significant growth potential for businesses specialising in communication and multimedia software, particularly those offering advanced data science, AI, and image analysis capabilities. Businesses in the SAAS sector or those developing audience intelligence and media monitoring tools can find considerable opportunity through contracts like this. With a broad geographical coverage and a substantial contract value, companies looking to expand their digital tool offerings and client portfolio in these regions should consider participating in similar tenders. The procurement directly aligns with the needs of public sector bodies such as Ofgem, which require comprehensive media monitoring solutions to enhance marketing and communications efficiency.

## Notice

Ofgem is looking to engage with a supplier in order to be granted with access to an audience intelligence, social listening, media monitoring & analytics platform. Pulling data from public sources including Twitter, Facebook, TikTok, Instagram, Pinterest, Twitch, Reddit, Blogs, Forums, search data, print and online news, to combine cutting-edge data science, AI and image analysis to help improve marketing and communications.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8f73961a-0a18-4e17-a08d-7e272605f755 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Jun 2026 |
| Submission deadline | 1 Jan 2026 |
| Future notice date | Not specified |
| Award date | 29 Apr 2026 |
| Contract period | 30 Apr 2026 - 30 Apr 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £128,640 |
| Lots value | Not specified |
| Awards value | £128,640 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFGEM |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FENIX MEDIA LIMITED T/A PULSAR (A PULSAR GROUP |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48500000 - Communication and multimedia software package

## Release History

- 12 Jun 2026 at 16:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8f73961a-0a18-4e17-a08d-7e272605f755

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8f73961a-0a18-4e17-a08d-7e272605f755
  12th June 2026 - Awarded contract notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=JUN171483
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.ofgem.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7942a5d5-3014-4ecc-9b4a-e494e583a032. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7942a5d5-3014-4ecc-9b4a-e494e583a032.json.