---
title: "NHS Complaints Advocacy Service"
ocid: "ocds-b5fd17-795054c4-72e7-4a08-bdbd-a699b0b4da80"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-795054c4-72e7-4a08-bdbd-a699b0b4da80"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-795054c4-72e7-4a08-bdbd-a699b0b4da80.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-795054c4-72e7-4a08-bdbd-a699b0b4da80.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "REDCAR & CLEVELAND BOROUGH COUNCIL"
published: "2022-04-13"
---

# NHS Complaints Advocacy Service

Buyer: REDCAR & CLEVELAND BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-795054c4-72e7-4a08-bdbd-a699b0b4da80

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-795054c4-72e7-4a08-bdbd-a699b0b4da80.json)

## Summary

The Redcar & Cleveland Borough Council has completed the procurement process for the NHS Complaints Advocacy Service, which is classified under Other community, social and personal services. The contract period began on 1st April 2022 and will conclude on 31st March 2023. This tender was awarded by exemption, following a tender period that ended on 28th February 2022. The services will be delivered in the North East region of the United Kingdom, and the contract value is £15,804.

This opportunity could foster business growth, especially for small and medium-sized enterprises (SMEs) capable of providing advocacy services within the healthcare sector. The successful supplier, Carers Together Foundation, exemplifies the type of organisation that may thrive in this market, suggesting that other similar SMEs focusing on community and social services could also benefit from future procurements in this area.

## Notice

Award of contract for provision of an NHS Complaints Advocacy Service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d9cf19c7-346f-4514-b1c9-7dc6df9c413b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Award by exemption |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Apr 2022 |
| Submission deadline | 28 Feb 2022 |
| Future notice date | Not specified |
| Award date | 30 Mar 2022 |
| Contract period | 31 Mar 2022 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £15,804 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | REDCAR & CLEVELAND BOROUGH COUNCIL |
| Locality | REDCAR |
| Post town | Cleveland |
| Postcode | TS10 1RT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC32 South Teesside |
| Local authority | Redcar and Cleveland |
| Electoral ward | Coatham |
| Westminster constituency | Redcar |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CARERS TOGETHER FOUNDATION |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 13 Apr 2022 at 09:51 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d9cf19c7-346f-4514-b1c9-7dc6df9c413b
- 13 Apr 2022 at 09:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d9cf19c7-346f-4514-b1c9-7dc6df9c413b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d9cf19c7-346f-4514-b1c9-7dc6df9c413b
  13th April 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-795054c4-72e7-4a08-bdbd-a699b0b4da80. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-795054c4-72e7-4a08-bdbd-a699b0b4da80.json.