--- title: "NHS 111 and NHS 111 Integrated Urgent Care Contingency Support Services" ocid: "ocds-b5fd17-797c7317-f85e-4785-b619-25eeae80db32" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-797c7317-f85e-4785-b619-25eeae80db32" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-797c7317-f85e-4785-b619-25eeae80db32.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-797c7317-f85e-4785-b619-25eeae80db32.json" source: "Contracts Finder" current_stage: "Tender" buyer: "SOUTH CENTRAL AMBULANCE SERVICE" published: "2017-11-06" --- # NHS 111 and NHS 111 Integrated Urgent Care Contingency Support Services Buyer: SOUTH CENTRAL AMBULANCE SERVICE Current stage: Tender OCID: ocds-b5fd17-797c7317-f85e-4785-b619-25eeae80db32 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-797c7317-f85e-4785-b619-25eeae80db32) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-797c7317-f85e-4785-b619-25eeae80db32.json) ## Summary The South Central Ambulance Service is seeking bids for the NHS 111 and NHS Integrated Urgent Care Contingency Support Services. This open tender, identified as MT202050, is focused on the health and social work services sector and is located in the South East of England. The contract is set to commence on 1 September 2018 for an initial duration of three years, with a potential extension of up to two years. Prospective bidders must submit their proposals by 4 December 2017, as the tender period closes on this date. This tender presents a significant opportunity for businesses skilled in providing health-related services, particularly those with capabilities in telephony, call handling, and clinical support. Companies that specialise in call centre operations, healthcare communication, or telehealth services would be particularly well-qualified to compete for this contract. Collaborating as a single subcontractor under this procurement could lead to sustained relationships with a key healthcare authority, thereby facilitating further business growth in the health sector. ## Notice South Central Ambulance Service NHS Foundation Trust (the Authority) is seeking to procure NHS 111 and NHS Integrated Urgent Care Contingency Support Services (the Services) from a single Sub-Contractor for a contract commencing on 1 September 2018 for a period of three years with the option to extend the contract by up to two years in one year increments.The Services will be based on the Integrated Care Commissioning Standards published in September 2015, to deliver to the public and healthcare professionals a single point of telephony access to urgent care, alongside their registered GP and affording the Authority the ability to coordinate urgent care intervention through the NHS 111 service, the Clinical Hub and an Out of Hours telephony & appointment service.The scope of the Service is to provide a managed service comprising call centre agents (Health Advisers), Nurse Advisors and supervisory staff for the duration of the Contract housed within the Sub-contractor's Call Centre. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/79799050-b1e1-4bb6-be85-fe3397dcfe71 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 6 Nov 2017 | | Submission deadline | 4 Dec 2017 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Jul 2018 - 30 Jun 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £5,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SOUTH CENTRAL AMBULANCE SERVICE | | Locality | BICESTER | | Post town | Oxford | | Postcode | OX26 6HR | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire | | ITL 3 | TLJ14 Oxfordshire CC | | Local authority | Cherwell | | Electoral ward | Bicester South and Ambrosden | | Westminster constituency | Bicester and Woodstock | | Delivery location | TLJ South East (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 6 Nov 2017 at 17:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/79799050-b1e1-4bb6-be85-fe3397dcfe71 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/79799050-b1e1-4bb6-be85-fe3397dcfe71 6th November 2017 - Opportunity notice on Contracts Finder - http://www.mytenders.org/search/show/search_view.aspx?ID=NOV148295 NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided. ## Notice URLs - https://www.scas.nhs.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-797c7317-f85e-4785-b619-25eeae80db32. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-797c7317-f85e-4785-b619-25eeae80db32.json.