---
title: "NON-EMERGENCY PTS SERVI - PROVISION OF A NON-EMERGENCY PTS SERVICE ON BEHALF OF NHS RICHMOND & KINGSTON CLINICAL COMMISSIONING GROUPS"
ocid: "ocds-b5fd17-79843374-d7c5-4a35-80bc-f2c1a0c03ddb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-79843374-d7c5-4a35-80bc-f2c1a0c03ddb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-79843374-d7c5-4a35-80bc-f2c1a0c03ddb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-79843374-d7c5-4a35-80bc-f2c1a0c03ddb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SHARED BUSINESS SERVICES"
published: "2020-01-03"
---

# NON-EMERGENCY PTS SERVI - PROVISION OF A NON-EMERGENCY PTS SERVICE ON BEHALF OF NHS RICHMOND & KINGSTON CLINICAL COMMISSIONING GROUPS

Buyer: NHS SHARED BUSINESS SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-79843374-d7c5-4a35-80bc-f2c1a0c03ddb

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## Summary

The procurement process involves the NHS Shared Business Services, which is acting on behalf of the NHS Richmond & Kingston Clinical Commissioning Groups (CCGs). They are seeking proposals for the provision of a Non-Emergency Patient Transport Service, with a contract value of £1,650,000. The procurement method is an open procedure, and the tender period concluded on 1 April 2019. The contract, which started on 1 October 2019, is set to run for three years, with an option to extend for an additional two years. This service entails providing patient transport for those medically unfit for conventional transport means within the London region.

This tender presents a substantial opportunity for businesses, particularly those specialising in health and social work services and patient transport vehicles. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would be well-suited to compete, as the CCGs specifically welcome suitably experienced providers who can deliver integrated transport solutions to support patient care. Engaging in this contract could enhance their portfolio and establish long-term partnerships with public health entities.

## Notice

Invitations are now invited from suitably experienced and capable providers to deliver the provision of a Non-Emergency PTS Service. Two separate services are being integrated into a singular contractual solution to support NHS Richmond & Kingston Clinical Commissioning Groups (CCGs) who will act as the Contracting Authority. The CCGs are offering a contract for 3 years with an option for this to be extended for up to a further 2 years, with the new integrated service intended to commence from 1 October 2019. This service is for: * Eligibility assessments for patients requiring PTS to community services for 'first' outpatient appointment and 'follow up' appointments or 'first appointment' / 'treatment' to an acute hospital. * Patient Transport Booking * Non-emergency patient transport (NEPT) for community appointments This is for patients who are considered medically unfit to be transported by conventional means (i.e. own car, bus, walk, etc.) and require transport to or from their usual place of residence to a Trust facility, other hospitals, health centres, nursing homes and any other location deemed appropriate. Full details about this service are provided within a suite of procurement documents which in addition to competitive procurement tender documents, includes a Service Specification to ensure potential bidders are fully informed as to the scope and intentions for this service and the commercial arrangements intended to support the contract. Additional information: To access all relevant information and documents, and to formally express your interest in delivery the service, please register and then logon to the electronic procurement portal "EU-Supply" which is available at https://nhssbs.eu-supply.com. Once registered and logged on, please search for Tender Reference 34834 Registration onto the EU-Supply Portal is FREE and the attached EU-Supply - Quick User Guide will be helpful. If you need technical support in accessing and using the EU-Supply Portal, please contact the EU-Supply Helpdesk on 0800 840 2050 or via email at support@eu-supply.com.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/649a54b3-4991-4fcb-831a-bd9730b955ae |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jan 2020 |
| Submission deadline | 1 Apr 2019 |
| Future notice date | Not specified |
| Award date | 29 Sep 2019 |
| Contract period | 30 Sep 2019 - 30 Sep 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,650,000 |
| Lots value | Not specified |
| Awards value | £1,650,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES |
| Locality | TEDDINGTON |
| Post town | Twickenham |
| Postcode | TW11 8HU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Richmond upon Thames |
| Electoral ward | Teddington |
| Westminster constituency | Twickenham |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HATS GROUP |

## CPV Codes

### Divisions

- 34 - Transport equipment and auxiliary products to transportation
- 85 - Health and social work services

### Codes

- 34114122 - Patient-transport vehicles
- 85000000 - Health and social work services

## Release History

- 3 Jan 2020 at 15:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/649a54b3-4991-4fcb-831a-bd9730b955ae
- 4 Mar 2019 at 15:07 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3f9a7110-891d-44a5-a748-702c0157eb12
- 3 Mar 2019 at 20:43 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3f9a7110-891d-44a5-a748-702c0157eb12

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/649a54b3-4991-4fcb-831a-bd9730b955ae
  3rd January 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/3f9a7110-891d-44a5-a748-702c0157eb12
  4th March 2019 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cafd49b6-7777-45c3-b112-510ed9dd934b
  EU-Supply User Guidance

## Notice URLs

- https://nhssbs.eu-supply.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-79843374-d7c5-4a35-80bc-f2c1a0c03ddb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-79843374-d7c5-4a35-80bc-f2c1a0c03ddb.json.