--- title: "Income Officer x 1" ocid: "ocds-b5fd17-79a515ba-3d41-4d0d-b597-6e292c005fce" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-79a515ba-3d41-4d0d-b597-6e292c005fce" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-79a515ba-3d41-4d0d-b597-6e292c005fce.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-79a515ba-3d41-4d0d-b597-6e292c005fce.json" source: "Contracts Finder" current_stage: "Tender" buyer: "SANDWELL METROPOLITAN BOROUGH COUNCIL" published: "2023-10-27" --- # Income Officer x 1 Buyer: SANDWELL METROPOLITAN BOROUGH COUNCIL Current stage: Tender OCID: ocds-b5fd17-79a515ba-3d41-4d0d-b597-6e292c005fce [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-79a515ba-3d41-4d0d-b597-6e292c005fce) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-79a515ba-3d41-4d0d-b597-6e292c005fce.json) ## Summary The Sandwell Metropolitan Borough Council has issued a tender for an Income Officer position, with a contract value of £6,176.04 GBP. The procurement method used is an Open procedure below threshold, with a tender closing date of Thursday, 2nd November 2023 at 17:00. The job is based at Sandwell Council House in Oldbury, West Midlands, and requires a minimum of 1 year experience in debt recovery techniques. The contract period starts on 6th November 2023 and ends on 31st March 2024. This tender opportunity for an Income Officer provides a chance for service-oriented businesses with experience in income management to expand their portfolio. Companies offering recruitment services and debt recovery solutions would be well-suited to compete for this contract. The contract offers an opportunity to work with the Sandwell Metropolitan Borough Council, providing a potentially lucrative business growth avenue. ## Notice Job Title: Income Officer Rate of Pay: ?12.02 per hour Hours: 37 Hours per week Location: Sandwell Council House, Freeth Street, Oldbury, B69 3DE Start Date: ASAP Contract type: Agency Job Description and Personnel Specification are attached, which also provides more information above the role. Brief description: We are seeking someone to contribute to the provision of a high quality, customer-focused Income Management Service to effectively monitor all former tenant debt and take appropriate action in accordance with established procedures. We would like applicants who can demonstrate the following: o A minimum of 1 years' experience of working in a busy team/office environment. o An understanding of debt recovery techniques. o Proven experience of delivering excellent services to customers. o Experience of working to deadlines, prioritising, and organising workload. o Proven experience of using a suite of ICT packages. o Ability to work consistently, accurately and with attention to detail. o Ability to be self-motivated, work on own initiative to achieve targets and deadlines. The post will be office based for 6-8 weeks to undertake training, this is based at Sandwell Council House, Freeth Street, Oldbury, B69 3DE. Once completed, a hybrid working pattern can be considered however office attendance will still be required weekly. Qualification requirements: Literacy & Numeracy Level 2 Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions. You will also need to include your agency on cost details to each submission. Stated rates must be inclusive of all known costs. Please note this advert is also out with our Master Vendor You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to templink_1@sandwell.gov.uk along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice. The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents. To submit your documents, you will be required to opt in. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810. Closing Date: Thursday 2nd November 2023 at 17:00pm Additional information: The Quotation Document(s) will be made available to suppliers who Express Interest on the Sandwell Metropolitan Borough Council Tendering Portal. To access the portal please click the following link https://in-tendhost.co.uk/sandwellmbc You will be required to log into an existing account or register a new one. Once logged in, from the top menu bar click on 'Tenders' to list all the current opportunities. Once you have found the relevant opportunity you should click on 'View Details' in order to Express Interest. Closing date for submission of quotations is Thursday 2nd November 2023 at 17:00pm Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a46ccc9a-c83b-4269-b5b7-ef9b3ccbd2fd | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Oct 2023 | | Submission deadline | 2 Nov 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 6 Nov 2023 - 31 Mar 2024 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £6,176 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SANDWELL METROPOLITAN BOROUGH COUNCIL | | Locality | WEST MIDLANDS | | Post town | Birmingham | | Postcode | B70 8SZ | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG37 Sandwell | | Local authority | Sandwell | | Electoral ward | West Bromwich Central | | Westminster constituency | West Bromwich | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79600000 - Recruitment services ## Release History - 27 Oct 2023 at 10:40 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a46ccc9a-c83b-4269-b5b7-ef9b3ccbd2fd - 27 Oct 2023 at 10:39 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a46ccc9a-c83b-4269-b5b7-ef9b3ccbd2fd ## Documents - https://www.contractsfinder.service.gov.uk/Notice/a46ccc9a-c83b-4269-b5b7-ef9b3ccbd2fd 27th October 2023 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/sandwellmbc/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/sandwellmbc ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-79a515ba-3d41-4d0d-b597-6e292c005fce. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-79a515ba-3d41-4d0d-b597-6e292c005fce.json.