---
title: "Level 2 Support Call Off Agreement"
ocid: "ocds-b5fd17-79e76c37-2dae-4710-94b2-4671f57f56e6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-79e76c37-2dae-4710-94b2-4671f57f56e6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-79e76c37-2dae-4710-94b2-4671f57f56e6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-79e76c37-2dae-4710-94b2-4671f57f56e6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2017-03-13"
---

# Level 2 Support Call Off Agreement

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-79e76c37-2dae-4710-94b2-4671f57f56e6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-79e76c37-2dae-4710-94b2-4671f57f56e6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-79e76c37-2dae-4710-94b2-4671f57f56e6.json)

## Summary

The procurement process involves the Home Office, which is based in Croydon, England, and pertains to the contract titled "Level 2 Support Call Off Agreement." This contract is classified under the industry category of technical support services and has a total value of £3,149,845. The procurement was initiated as a tender and has reached the award stage, with the contract period commencing on 1st July 2016 and concluding on 30th June 2017. The tender period ended on 30th June 2016, and this contract was awarded to IBM.

This tender presents opportunities for businesses specialising in technical support services to expand their operations and engage in future contracts. Companies with the capability to provide similar support services, particularly those with experience in governmental projects, would be well-suited to compete. While this particular opportunity has been awarded, understanding its parameters can help businesses position themselves for upcoming tenders in similar categories.

## Notice

IBM level 2 support for HOB programme.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e6e1f146-ce84-4b2c-8f1d-9fdd3ddfc9e3 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Mar 2017 |
| Submission deadline | 30 Jun 2016 |
| Future notice date | Not specified |
| Award date | 29 Jun 2016 |
| Contract period | 30 Jun 2016 - 30 Jun 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,149,845 |
| Lots value | Not specified |
| Awards value | £3,149,845 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | CROYDON |
| Post town | Croydon |
| Postcode | CR0 2EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI62 Croydon |
| Local authority | Croydon |
| Electoral ward | Fairfield |
| Westminster constituency | Croydon West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IBM |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71356300 - Technical support services

## Release History

- 13 Mar 2017 at 14:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e6e1f146-ce84-4b2c-8f1d-9fdd3ddfc9e3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e6e1f146-ce84-4b2c-8f1d-9fdd3ddfc9e3
  13th March 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/63deb82a-8857-4ddf-a1c9-b2034a6a7d39
  Contract Part 1
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/63eabeb1-746a-4146-90f7-c5b480a04909
  Contract Part 2

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-79e76c37-2dae-4710-94b2-4671f57f56e6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-79e76c37-2dae-4710-94b2-4671f57f56e6.json.