---
title: "Westminster Advice Service Partnership"
ocid: "ocds-b5fd17-7a009c17-d7d4-4562-8faa-ca0b45eb3ec7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7a009c17-d7d4-4562-8faa-ca0b45eb3ec7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7a009c17-d7d4-4562-8faa-ca0b45eb3ec7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7a009c17-d7d4-4562-8faa-ca0b45eb3ec7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WESTMINSTER CITY COUNCIL"
published: "2026-02-10"
---

# Westminster Advice Service Partnership

Buyer: WESTMINSTER CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-7a009c17-d7d4-4562-8faa-ca0b45eb3ec7

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## Summary

The Westminster Advice Service Partnership contract, organised by Westminster City Council, has been awarded and involves the provision of legal advisory and information services. The procurement process used an open procedure and focuses on delivering comprehensive advisory support to residents in London, specifically at postcode SW1E 6QP. The contracting process is at the award stage and was awarded on 9 May 2025. The service contract is valued at £14,877,698 and is scheduled to commence on 16 September 2025, ending on 31 March 2035, with a potential extension of up to nine years in total. This initiative includes key advisory areas such as welfare benefits, debt, housing, and energy support, making it particularly relevant for the service-oriented legal industry.

This tender provides substantial growth opportunities for businesses specialising in legal and advisory services, especially those structured as small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), given its suitability for such entities. Companies equipped to provide a range of advisory supports, such as navigating benefits, managing debts, and offering housing advice, would be well-positioned to compete. This contract's breadth, encompassing face-to-face, online, and telephonic support, offers a robust platform for expanding service delivery capabilities and establishing a strong presence in the legal advisory sector within the UK public sector procurement landscape.

## Notice

Closing: 31 January 2025, 5pm Contract summary Industry Legal advisory and information services - 79140000 Location of contract SW1E 6QP Value of contract PS14,877,699 Procurement reference tender_461577/1434608 Published date 12 December 2024 Closing date 31 January 2025 Closing time 5pm Contract start date 16 September 2025 Contract end date 31 March 2035 Contract type Service contract Procedure type Open procedure (above threshold) What is an open procedure (above threshold)? Contract is suitable for SMEs? Yes Contract is suitable for VCSEs? Yes Description The Westminster Advice Service Partnership provides advisory services to support residents with; claiming benefits, debt problems, housing applications and challenges, energy support and planning applications. It includes telephone and online support, face to face appointments, drop-in sessions, and a referral network to cross refer between agencies. Areas of advisory focus include; welfare benefits, debt (including advice on switching energy suppliers and issuing of Debt Relief Orders), employment advice (not employability advice), housing (any issues related), managing and borrowing money, information and advice on income maximisation through finance advice, immigration to OISC level 1 and 2, energy advice and other advice specific to priority care groups. The service will consist of the following components and will be delivered across three levels. All levels will be expected to be accessible to all service users: Information (Level One) - An information service gives clients the information they need, for them to know and do more about their situation. It can include signposting, providing factual information about the role of another organisation, and/or how to find or contact that organisation. Responsibility for taking any further action rests with the client. Advice (Level Two) - An advice service involves: a diagnosis of the client's enquiry and the issues involved, giving information and explaining options, identifying further action the client can take, and some assistance: e.g. contacting third parties to seek information; filling in forms. This would usually be completed with one interview although there may be some follow-up work. The client would take responsibility for any further action. Advice with Casework (Level Three) - Some advice with casework service includes all the elements of an advice service previously listed and also involves taking action on behalf of the client to move the case on. It could include negotiating on behalf of the client with third parties on the telephone, by letter or face-to-face. It will usually involve follow-up work and the adviser would take responsibility for this. The contract term is five and a half years, and two two-year allowable extensions (5.5 +2 +2).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bef1eff6-ce74-4bd5-abfb-630aa56b7396 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Feb 2026 |
| Submission deadline | 31 Jan 2025 |
| Future notice date | Not specified |
| Award date | 8 May 2025 |
| Contract period | 15 Sep 2025 - 31 Mar 2035 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £14,877,698 |
| Lots value | Not specified |
| Awards value | £14,877,698 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WESTMINSTER CITY COUNCIL |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1E 6QP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 4 |
| Supplier names | AGE UK WESTMINSTER; ASYLUM AID; GROUNDWORK LONDON; WESTMINSTER CITIZENS ADVICE BUREAU |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79140000 - Legal advisory and information services

## Release History

- 10 Feb 2026 at 16:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bef1eff6-ce74-4bd5-abfb-630aa56b7396

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bef1eff6-ce74-4bd5-abfb-630aa56b7396
  10th February 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.westminster.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7a009c17-d7d4-4562-8faa-ca0b45eb3ec7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7a009c17-d7d4-4562-8faa-ca0b45eb3ec7.json.